Featured Case Study

Internet Creation

The main issue for Internet Creation was their old, on-premises, Microsoft Dynamics CRM system. Not only that it was no longer reliable enough but also it posed security risks to the business as well.

Testimonials

A few words from some of the businesses who trust us with their IT

  • All
  • Business Centres
  • Business services
  • Charities
  • Construction
  • Education
  • Engineering
  • Entertainment
  • Estate Agencies
  • Financial Services
  • Golf Clubs
  • Healthcare
  • Legal Services
  • Letting & Estate Agencies
  • Manufacturing
  • Membership Organizations
  • Printing Services
  • Professional Services
  • Public Sector
  • Recruitment
  • Retail
  • Signage
  • Solicitors
  • Transport
  • Wholesale
           

Ged is a real credit to your company, well mannered and respectful, 10 out of 10. Dealt with the problem quickly and didn’t keep me hanging on the line, knew what the issue was and went to work immediately.

Charlotte Gay

Ten 47 Limited
           

Quick response, effective solution, followed up shortly after to ensure the problem was solved. Great service!

Graham Allan

Axon Cable
           

A problem causing me serious grief was fixed in moments. Brilliant!

Sarah Macdonald

South of Scotland Destination Alliance
           

First class service yet again, especially from Marco who resolved the issue quickly and efficiently. So refreshing to have this level of service compared to our previous IT providers. Thank you!

John Weir

General Manager

Axon Cable
           

I always receive such superb support from the team at Managed IT Experts. Thank you!

Bradley Turner

Pict Offshore Limited
           

Marco went above and beyond to make sure that we got the team back online and delivering services to young people. He was very professional and clearly very knowledgeable around the network problems we were experiencing. We appreciate the contribution from Marco and the other team members who helped. Thank you!

Michelle Sodo

Head of Business Support

LGBT Youth Scotland
           

Excellent support as always. Clearly explained and then expertly implemented.

Brian McClue

Cyclacel
           

Dear Sergio & David, thank you so much for having us on board! A big thank you to Sergio in particular for being so helpful!

Donna McKay

AWS Charity Jobs
           

Marco dealt with my query very quickly and efficiently. Thank you!

Lynn Crichton

Fife Voluntary Action Limited
           

The issue related to how our organisation uses Teams had become quite complicated. However, Marco checked through the options with us and came through with a great solution.

Ian Woodley

Director of Finance

SSERC Ltd
           

When you are of an age, where, by default, your IT knowledge is progressively falling behind the modern world, it is very reassuring to know that quality and patient assistance is at hand. Thanks, Robbie

George Anderson

Director

Dalrymple Construction Ltd
           

Great service, I felt relieved you were onto the email scam attack right away.

Craig Scott

Financial Consultant Director

Regents Estates and Mortgages
           

You are always very prompt when helping us with any problem we have.

Angela Collins

Young Joinery Limited
           

Thank you Severin for a very prompt, efficient, and polite service. Excellent! Much appreciated

Jim Kelly

Sips Eco Panels
           

Robbie was a delight to deal with. He was polite and most knowledgeable on the tasks I had set for him

Colin Fitzsimons

Thomas Menzies (Builders) Limited
           

Straight to the point and very helpful. Knew exactly how to resolve the issue

Ronnie Paterson

SIIS
           

I was really happy with the service I got from Managed IT. They went above and beyond to sort internet issues at one of our business centers and completed work over and above their contract. Would highly recommend them.

Nicola Galloway

Dunfermline Business Centre (Fife Council)
           

Great service, always willing to help, even when it's not a straightforward problem. Always polite and friendly on the phone.

Emma Rider

CarePlus (Scotland) Limited
           

Extremely happy with the service. I emailed at 8.34, before you opened, and it was resolved at 9.05 🙂 Thank you!

Charlotte Gay

Ten 47 Limited
           

Super prompt and helpful service, sorted my problem. Many thanks!

Stewart Edmondson

UK Electronics Skills Foundation
           

Really happy! Thought I had lost my files for good and now I have them back and so fast too! Brilliant!

Craig Leitch

Greener Kirkcaldy
           

The support team is always very fast and helpful - first time in my professional life when I've come across such a responsive and efficient IT support team!

Ralca Mititelu

Administrative Assistant

Lanarkshire Rape Crisis Centre
                       

Every time I have to contact Managed IT Experts, they always resolve my problems quickly and effectively. The most recent contact was for a request rather than a problem that needed to be fixed and it was delivered quickly. Easily the best IT team I've worked with. Keep it up!

Ross Hunter

Consultant

Dufrain Consulting Ltd
           

We have used Managed IT Experts and I can say from experience that their service is fantastic. Highly recommended.

Jim Gallagher

Director

Titan Recruitment
           

I would like to recommend Stuart Ambler of Managed IT Experts Ltd as a source of practical advice on the use of software and IT systems to improve the operation of a business. Stuart's personal enthusiasm for all things IT adds a sparkle to his advice, and I am happy to recommend him to any of my business contacts.

David Charles

BDM

Ad+ Accountants Ltd
           

Thank you for investigating, advising, setting up my new PC, and then following up to make sure everything is working well. Special thanks to Sergio and Callum.

Katherine Burnett

Finance Manager

Kennox Asset Management
           

Fantastic customer service, a credit to your company, fast & friendly.

Kristian Keenan

HSEQ Manager

Normand and Thomson
           

Managed IT staff are extremely responsive and always get a solution to any of our business issues. From the initial meeting to discuss requirements for implementing the required changes to bring our IT systems up to date David, Richard and Sergio have explained everything and guided us step by step.

Nicola Lindsay

Manager

Gibson Training and Care Ltd
           

We have dealt with IT Managed Experts (David & Richard) over the last 3 years and have always found them easy to contact; helpful in providing suggestions and solutions. Nothing is ever too much of a problem for Richard who has had a quick and ready answer to all our issues and concerns as well as implementing jointly agreed actions.

Graham Steedman

Owner

Premier Services (Fife) Ltd
           

The staff is very friendly, helpful, and knowledgeable. When I have an issue with the computers it is quickly fixed with ease from your staff.

Donna Kennedy

Owner

GasGlow Ltd
           

We really like working with you guys, thanks for all your support!

Ginny Jogee

Director

1 Two Kids
           

Very happy with the communication between IT Managed Experts and myself as they kept me update and informed all the way regarding my laptop screen being replaced. Very reliable and speedy service as my laptop was fixed and returned to me within three working days.

David Bairstow

Business Development Manager

Bridgeway Care Services Ltd
           

I find our relationship with Managed IT Experts very proactive. The team is regularly making suggestions for improvements to our existing IT infrastructure and we have implemented several new systems that they have recommended. Most importantly, we trust the team's judgment 100%. As a company that has suffered two security breaches in recent years, this is a real comfort.

Fiona Ferguson

Accounts and Admin

Engineering Agencies Ltd
           

Managed IT has been supporting our IT System at Processplus Ltd for a number of years, throughout the period they have provided an excellent service. The support team is very responsive if any issues arise. They provide quarterly detailed reporting, also advising on the latest upgrades and developments within the IT world.

Scott Sinclair

Managing Director

ProcessPlus
           

Find your help invaluable!! I can confidently rely on prompt service and always find you helpful.

Tracy McCann

Co-ordinator

Home Start in Cowdenbeath
           

There is a general feeling of confidence that we are being well supported. Many thanks Managed IT.

Paul Melvin

Facilities Manager

BRAG Enterprises Ltd in Fife
           

Recent project has run well and I'm happy with the outcome.

Peter Brown

Director

Granite Systems Limited in Kirkcaldy
           

Very accommodating and prompt solutions are the norm. Managed IT Experts are always quick to respond to our requests.

Robert Young

Director

Clas-sic Wafer Fabrication Ltd in Kirkcaldy
           

I have found all the Managed IT staff extremely helpful, and a real asset to my business.

Gerald Casserly

Managing Director

Kip McGrath Scotland Ltd in Dunfermline
           

They have a great way of analyzing processes, procedures etc and left me with plenty of great advice and tips. I can highly recommend them for any company no matter what size.

Tim Thomson

Director

Vine Conference Centre
           

I would have no hesitation in recommending the services provided by the team at Managed IT Experts. I have referred dozens of businesses previously to David Shuster and the team. These were businesses that required practical, timely and cost-effective - but transformative solutions, to develop, upgrade and support their IT infrastructure or business applications technology stack. Many of these organisations have then become valued, long-term customers for Managed IT Experts, because of the quality of advice, service, and outcomes they have been able to achieve. The team talk in a plain English way too which certainly helps! In addition to that, our own organisation has benefited from technical advice, support and technical assistance from David and the team.

Fraser McKee

Senior Business Adviser

Business Gateway Fife
           

Yes very good service …..did exactly as agreed …and on time ….good company


Robert Swan

Director

Lotto Scotland Ltd
           

For high quality Managed IT Support Provider services I would highly recommend Managed IT Experts and their team who have always gone over and above to deliver me a fast response and outstanding results.


Peter Wood

Director

D&G Autocare Limited
           

As a very satisfied customer, I would like to thank you for the many times you have come to my aid. You have ensured my equipment functions perfectly and also you have now created a custom piece of software to help my business. Well Done!

Dr Alan Carter

Director

Dentistry @ No3
           

We fully endorse Managed IT Experts. Professional, pro-active, innovative, customer-centric and cost-effective – they are an extension of our business.

James Barbour

Managing Director

Signplus Ltd
           

I was very pleased with the work that Richard undertook. The work was carried out with competence and confidence to the point that there was virtually no disruption to normal IT availability at the golf club over the two days.

Alan Swan

Club Captain

Dunfermline Golf Club
           

Your level of professional care is rarely found in an IT support company. Thanks for all your help in formalising our Club’s network system during our recent re-development. It will benefit members and visitors from all over the world.


Jane Cuthill

Manager

Aberdour Golf Club
           

We recently used Managed IT experts to upgrade our system. We found the service first class at a very competitive price. We have been impressed by the system and would happily recommend them to other potential customers.




Graham Basten

Partner

Sneddon Solicitors
           

They are years ahead of our last IT providers. At least they actually take an interest and provide a quality service.

Dougie Shaw

Managing Director

J-TEQ
           

Thanks for all your help in sorting out the different soft/hardware problems with our operating systems. I have found your staff knowledgeable, responsive and cost effective. You will be the first call when we have future IT work at our company.

Andy McKay

Engineering Manager

Forth Dimension Displays
           

David came into Kelly’s and provided IT support and suggestions on improvements to our dated IT system. Managed IT continues to provide ongoing support whenever needed usually through their “remote support” feature.

Neil Kelly

Owner

Kelly’s Welders & Blacksmiths
           

Thank you! Pleasant, expert, patient and kind - just what you hope for!


Alycia Hayes

Fife Properties
           

I was recommended Managed IT by a business contact. We set exceptionally high levels of customer care and service, so we needed these high standards to be equaled - they were. Professional, exceptionally efficient and superb from start to finish.

Garry Scott

Director

Regents Estates & Mortgages
           



We have found David and the team at Managed IT Experts to be thoroughly reliable and extremely efficient which gives us great peace of mind that our IT systems are in safe hands.


Mark Bargeton

Managing Director

McLean Forth Properties
           

I am sitting working late tonight with a rapid PC and my I-Tunes library in one place! Not happy working late but delighted to have the “tools” to do so. Many thanks sorting this.


Stuart Dalziell

Director

Abbey Forth Property Management Ltd
           

With a name like Managed IT Experts I had some negative preconceptions, however after spending a few hours with David and his team, it was clear they are deserving of the title IT Experts and they are superbly managed.


David Evans

Managing Director

Aggress Ltd
           

Managed IT Experts have been a fantastic addition to meet our ever growing IT needs. They are reliable, efficient and most of all - very knowledgeable! Not sure how we managed without them before!

Daryl Watson

Partner

Consult F5 Ltd
           



We have always found the service from Managed IT Experts to be fast, efficient, professional and friendly. Being a marketing consultancy our IT systems are vital and the level of response to any problems has been great.


Mike Reynolds

PR Director

Integris Communications
           

I have known David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high.

Mark Mitchell

Partner

Thomson Cooper
           

You guys have been good, respond promptly and give helpful answers and options.

Lynn Mackay

Financial Controller

Selbrae House
           

We asked 3 companies to tender for IT support. Their pitch was the most professional and we selected Managed IT Experts. We’ve worked with them for 12 months and not regretted our decision. I would recommend them to any SME.

Alan Thomson

Managing Director

SEL
           

David, from Managed IT Experts was an invaluable help in finding the most appropriate software to really drive forward our business. As a new business he made the process easy to understand. We would certainly look to use them again.

Lorraine Gardiner

Owner

Love Restored
           

Managed IT have been prompt and professional in all aspects of their business and often go out of their way to help beyond the service that we pay for. Well priced and aware of technological changes whilst understanding our needs.


Sam Atkins

Managing Director

Concrete Products Ltd
           

We have always been very satisfied with your commitment to us as a Company


Lynne Braisby

Secretary

Braisby Roofing
           

David and his team have been very supportive to us and have resolved many IT issues which as a small business we find very frustrating. All with a smile and a friendly manner.


Brian Kinell

Director

Wilkinson & Lowe Limited
           

We have not used your services for long but I have to say up to now we have found you all to be nothing but helpful and speedy in your assistance Thank you


Muriel Fegan

Manager

Bield Christian Co Ltd
           



I have been pleasantly surprised by the consistently high quality service delivered by Managed IT Experts and would highly recommend their services to anyone looking for a hard working company in the Managed IT Support Provider sector.


Roy MacGregor

Manager

Fife Young Carers
           

Sergio has been very helpful and supportive especially when our organisation was going thru a difficult time earlier on this year. It has been really helpful to have someone on the other end of the phone to speak to for me this is the best part of the service.

Trishna Singh

Director

Sikh Sanjog
           

I’ve been extremely happy with the Managed IT Support Provider services provided by Managed IT Experts and would thoroughly recommend them for their high ongoing levels of customer service.

Alison Brown

General Manager

Furniture Plus Ltd
           

Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.

Mark Jones

Director KDM Shopfitting Limited, Dalgety Bay

KDM Shopfitting

Let us take care of all your IT needs.

Just some of the businesses who trust us with their IT