We have been using the services of Managed IT Experts since the summer of 2016 when we had a reasonably major IT issue. This matter was dealt with professionally and with a sense of calmness that got us all through, what would have otherwise been, a very difficult time.
We have since used Managed IT Experts for all our IT requirements and find them an absolutely superb company to deal with. They carried out an appraisal of our IT situation and put in place a range of suggestions to improve our systems. We have taken all their considered and objective advice and over the last 18 months worked through their suggestions and our business is now in a far more robust position.
The nice thing is that their high standard of service and rapid response times have never waivered and have remained consistently high. This gives us peace of mind and lets us focus on the things that matter – running our business. We feel lucky to have a supplier with the technical abilities of Managed IT and we would particularly like to thank Richard for all his efforts over the last 18 months.
One thing we really like is the transparent way they raise bills. You know exactly what you are paying for and we particularly like the “Block of Hours” system which is essentially a pay as you go billing system.
We would strongly recommend Managed IT Experts to anyone who is looking for a partner to support their IT systems. When you are out your comfort zone you need someone who you can trust and rely on and these guys won’t let you down.
Muir Beveridge – Director at Engineering Agencies