The main issue for Internet Creation was their old, on-premises, Microsoft Dynamics CRM system. Not only that it was no longer reliable enough but also it posed security risks to the business as well.
Testimonials
A few words from some of the businesses who trust us with their IT
- All
- Business and Commers Centres
- Business Centres
- Charities
- Construction
- Digital Services
- Education
- Engineering
- Entertainment
- Financial Services
- Golf Clubs
- Healthcare
- Legal Services
- Letting & Estate Agencies
- Manufacturing
- Office Supplies
- Printing Services
- Professional Services
- Public Sector
- Retail
- Solicitors
- Transport
- Wholesale
Straight to the point and very helpful. Knew exactly how to resolve the issue
I was really happy with the service I got from Managed IT. They went above and beyond to sort internet issues at one of our business centers and completed work over and above their contract. Would highly recommend them.
Great service, always willing to help, even when it's not a straightforward problem. Always polite and friendly on the phone.
Extremely happy with the service. I emailed at 8.34, before you opened, and it was resolved at 9.05 🙂 Thank you!
Super prompt and helpful service, sorted my problem. Many thanks!
Really happy! Thought I had lost my files for good and now I have them back and so fast too! Brilliant!
The support team is always very fast and helpful - first time in my professional life when I've come across such a responsive and efficient IT support team!
Fantastic service. Promptly answered and resolved with clear explanations given.
Every time I have to contact Managed IT Experts, they always resolve my problems quickly and effectively. The most recent contact was for a request rather than a problem that needed to be fixed and it was delivered quickly. Easily the best IT team I've worked with. Keep it up!
We have used Managed IT Experts and I can say from experience that their service is fantastic. Highly recommended.
I would like to recommend Stuart Ambler of Managed IT Experts Ltd as a source of practical advice on the use of software and IT systems to improve the operation of a business. Stuart's personal enthusiasm for all things IT adds a sparkle to his advice, and I am happy to recommend him to any of my business contacts.
Thank you for investigating, advising, setting up my new PC, and then following up to make sure everything is working well. Special thanks to Sergio and Callum.
Fantastic customer service, a credit to your company, fast & friendly.
Managed IT staff are extremely responsive and always get a solution to any of our business issues
We have dealt with IT Managed Experts (David & Richard) over the last 3 years and have always found them easy to contact; helpful in providing suggestions and solutions. Nothing is ever too much of a problem for Richard who has had a quick and ready answer to all our issues and concerns as well as implementing jointly agreed actions.
The staff is very friendly, helpful, and knowledgeable. When I have an issue with the computers it is quickly fixed with ease from your staff.
We really like working with you guys, thanks for all your support!
Very happy with the communication between IT Managed Experts and myself as they kept me update and informed all the way regarding my laptop screen being replaced. Very reliable and speedy service as my laptop was fixed and returned to me within three working days.
I find our relationship with Managed IT Experts very proactive. The team is regularly making suggestions for improvements to our existing IT infrastructure and we have implemented several new systems that they have recommended. Most importantly, we trust the team's judgment 100%. As a company that has suffered two security breaches in recent years, this is a real comfort.
Managed IT has been supporting our IT System at Processplus Ltd for a number of years, throughout the period they have provided an excellent service. The support team is very responsive if any issues arise. They provide quarterly detailed reporting, also advising on the latest upgrades and developments within the IT world.
Find your help invaluable!! I can confidently rely on prompt service and always find you helpful.
There is a general feeling of confidence that we are being well supported. Many thanks Managed IT.
Recent project has run well and I'm happy with the outcome.
Very accommodating and prompt solutions are the norm. Managed IT Experts are always quick to respond to our requests.
I have found all the Managed IT staff extremely helpful, and a real asset to my business.
They have a great way of analyzing processes, procedures etc and left me with plenty of great advice and tips. I can highly recommend them for any company no matter what size.
I would have no hesitation in recommending the services provided by the team at Managed IT Experts. I have referred dozens of businesses previously to David Shuster and the team. These were businesses that required practical, timely and cost-effective - but transformative solutions, to develop, upgrade and support their IT infrastructure or business applications technology stack. Many of these organisations have then become valued, long-term customers for Managed IT Experts, because of the quality of advice, service, and outcomes they have been able to achieve. The team talk in a plain English way too which certainly helps! In addition to that, our own organisation has benefited from technical advice, support and technical assistance from David and the team.
Yes very good service …..did exactly as agreed …and on time ….good company
For high quality Managed IT Support Provider services I would highly recommend Managed IT Experts and their team who have always gone over and above to deliver me a fast response and outstanding results.
From the initial meeting to discuss requirements for implementing the required changes to bring our IT systems up to date David, Richard and Sergio have explained everything and guided us step by step.
As a very satisfied customer, I would like to thank you for the many times you have come to my aid. You have ensured my equipment functions perfectly and also you have now created a custom piece of software to help my business. Well Done!
Managed IT provided an efficient third-party appraisal of our IT infrastructure followed up with various pro-active recommendations. The appraisal itself flagged up some fairly material issues which we are now addressing.
I was very pleased with the work that Richard undertook. The work was carried out with competence and confidence to the point that there was virtually no disruption to normal IT availability at the golf club over the two days.
Your level of professional care is rarely found in an IT support company. Thanks for all your help in formalising our Club’s network system during our recent re-development. It will benefit members and visitors from all over the world.
We recently used Managed IT experts to upgrade our system. We found the service first class at a very competitive price. We have been impressed by the system and would happily recommend them to other potential customers.
They are years ahead of our last IT providers. At least they actually take an interest and provide a quality service.
Thanks for all your help in sorting out the different soft/hardware problems with our operating systems. I have found your staff knowledgeable, responsive and cost effective. You will be the first call when we have future IT work at our company.
David came into Kelly’s and provided IT support and suggestions on improvements to our dated IT system. Managed IT continues to provide ongoing support whenever needed usually through their “remote support” feature.
Thank you! Pleasant, expert, patient and kind - just what you hope for!
I was recommended Managed IT by a business contact. We set exceptionally high levels of customer care and service, so we needed these high standards to be equaled - they were. Professional, exceptionally efficient and superb from start to finish.
We have found David and the team at Managed IT Experts to be thoroughly reliable and extremely efficient which gives us great peace of mind that our IT systems are in safe hands.
I am sitting working late tonight with a rapid PC and my I-Tunes library in one place! Not happy working late but delighted to have the “tools” to do so. Many thanks sorting this.
With a name like Managed IT Experts I had some negative preconceptions, however after spending a few hours with David and his team, it was clear they are deserving of the title IT Experts and they are superbly managed.
Managed IT Experts have been a fantastic addition to meet our ever growing IT needs. They are reliable, efficient and most of all - very knowledgeable! Not sure how we managed without them before!
We have always found the service from Managed IT Experts to be fast, efficient, professional and friendly. Being a marketing consultancy our IT systems are vital and the level of response to any problems has been great.
I have known David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high.
You guys have been good, respond promptly and give helpful answers and options.
We asked 3 companies to tender for IT support. Their pitch was the most professional and we selected Managed IT Experts. We’ve worked with them for 12 months and not regretted our decision. I would recommend them to any SME.
David, from Managed IT Experts was an invaluable help in finding the most appropriate software to really drive forward our business. As a new business he made the process easy to understand. We would certainly look to use them again.
Managed IT have been prompt and professional in all aspects of their business and often go out of their way to help beyond the service that we pay for. Well priced and aware of technological changes whilst understanding our needs.
We have always been very satisfied with your commitment to us as a Company
David and his team have been very supportive to us and have resolved many IT issues which as a small business we find very frustrating. All with a smile and a friendly manner.
We have not used your services for long but I have to say up to now we have found you all to be nothing but helpful and speedy in your assistance Thank you
I have been pleasantly surprised by the consistently high quality service delivered by Managed IT Experts and would highly recommend their services to anyone looking for a hard working company in the Managed IT Support Provider sector.
We’re very happy with the new system and very pleased with the support received to iron out minor issues. I thought the project management of the switchover was excellently handled too. You were very thorough in the preparation.
Sergio has been very helpful and supportive especially when our organisation was going thru a difficult time earlier on this year. It has been really helpful to have someone on the other end of the phone to speak to for me this is the best part of the service.
I’ve been extremely happy with the Managed IT Support Provider services provided by Managed IT Experts and would thoroughly recommend them for their high ongoing levels of customer service.
Just thought I’d drop you a few words to say what a pleasure it was dealing with Managed IT Experts. As a small family business with an IT requirement I’ve never known where to turn without it costing a small fortune.
Dynamics 365 is great and replaced our outdated contact database and marketing spreadsheets. Looking forward to further integration into our project management system.
David and his team were very informative in their approach, listened and came up with the best possible solutions. Microsoft Dynamics 365 has made our business processes simpler, saving time and money. Thankyou Managed IT Experts.
Dynamics 365 has transformed our business in many ways and looking back it was a real no-brainer decision. Now, our focus is on helping other businesses to achieve the same kind of benefits and value that Dynamics 365 can deliver.
Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.
Impact Funding Partners has contracted Managed IT Experts as IT support provider for over 5 years. David has been instrumental in developing a positive professional relationship and influential in the development of our IT infrastructure.