Featured Case Study

Internet Creation

The main issue for Internet Creation was their old, on-premises, Microsoft Dynamics CRM system. Not only that it was no longer reliable enough but also it posed security risks to the business as well.


A few words from some of the businesses who trust us with their IT

  • All
  • Business and Commers Centres
  • Business Centres
  • Charities
  • Construction
  • Digital Services
  • Education
  • Engineering
  • Entertainment
  • Financial Services
  • Golf Clubs
  • Healthcare
  • Legal Services
  • Letting & Estate Agencies
  • Manufacturing
  • Office Supplies
  • Printing Services
  • Professional Services
  • Public Sector
  • Retail
  • Solicitors
  • Transport
  • Wholesale

Straight to the point and very helpful. Knew exactly how to resolve the issue

Ronnie Paterson


I was really happy with the service I got from Managed IT. They went above and beyond to sort internet issues at one of our business centers and completed work over and above their contract. Would highly recommend them.

Nicola Galloway

Dunfermline Business Centre (Fife Council)

Great service, always willing to help, even when it's not a straightforward problem. Always polite and friendly on the phone.

Emma Rider

CarePlus (Scotland) Limited

Extremely happy with the service. I emailed at 8.34, before you opened, and it was resolved at 9.05 🙂 Thank you!

Charlotte Gay

Ten 47 Limited

Super prompt and helpful service, sorted my problem. Many thanks!

Stewart Edmondson

UK Electronics Skills Foundation

Really happy! Thought I had lost my files for good and now I have them back and so fast too! Brilliant!

Craig Leitch

Greener Kirkcaldy

The support team is always very fast and helpful - first time in my professional life when I've come across such a responsive and efficient IT support team!

Ralca Mititelu

Administrative Assistant

Lanarkshire Rape Crisis Centre

Every time I have to contact Managed IT Experts, they always resolve my problems quickly and effectively. The most recent contact was for a request rather than a problem that needed to be fixed and it was delivered quickly. Easily the best IT team I've worked with. Keep it up!

Ross Hunter


Dufrain Consulting Ltd

We have used Managed IT Experts and I can say from experience that their service is fantastic. Highly recommended.

Jim Gallagher


Titan Recruitment

I would like to recommend Stuart Ambler of Managed IT Experts Ltd as a source of practical advice on the use of software and IT systems to improve the operation of a business. Stuart's personal enthusiasm for all things IT adds a sparkle to his advice, and I am happy to recommend him to any of my business contacts.

David Charles


Ad+ Accountants Ltd

Thank you for investigating, advising, setting up my new PC, and then following up to make sure everything is working well. Special thanks to Sergio and Callum.

Katherine Burnett

Finance Manager

Kennox Asset Management

Fantastic customer service, a credit to your company, fast & friendly.

Kristian Keenan

HSEQ Manager

Normand and Thomson

Managed IT staff are extremely responsive and always get a solution to any of our business issues

Nicola Lindsay


Gibson Training and Care Ltd

We have dealt with IT Managed Experts (David & Richard) over the last 3 years and have always found them easy to contact; helpful in providing suggestions and solutions. Nothing is ever too much of a problem for Richard who has had a quick and ready answer to all our issues and concerns as well as implementing jointly agreed actions.

Graham Steedman


Premier Services (Fife) Ltd

The staff is very friendly, helpful, and knowledgeable. When I have an issue with the computers it is quickly fixed with ease from your staff.

Donna Kennedy


GasGlow Ltd

We really like working with you guys, thanks for all your support!

Ginny Jogee


1 Two Kids

Very happy with the communication between IT Managed Experts and myself as they kept me update and informed all the way regarding my laptop screen being replaced. Very reliable and speedy service as my laptop was fixed and returned to me within three working days.

David Bairstow

Business Development Manager

Bridgeway Care Services Ltd

I find our relationship with Managed IT Experts very proactive. The team is regularly making suggestions for improvements to our existing IT infrastructure and we have implemented several new systems that they have recommended. Most importantly, we trust the team's judgment 100%. As a company that has suffered two security breaches in recent years, this is a real comfort.

Fiona Ferguson

Accounts and Admin

Engineering Agencies Ltd

Managed IT has been supporting our IT System at Processplus Ltd for a number of years, throughout the period they have provided an excellent service. The support team is very responsive if any issues arise. They provide quarterly detailed reporting, also advising on the latest upgrades and developments within the IT world.

Scott Sinclair

Managing Director


Find your help invaluable!! I can confidently rely on prompt service and always find you helpful.

Tracy McCann


Home Start in Cowdenbeath

There is a general feeling of confidence that we are being well supported. Many thanks Managed IT.

Paul Melvin

Facilities Manager

BRAG Enterprises Ltd in Fife

Recent project has run well and I'm happy with the outcome.

Peter Brown


Granite Systems Limited in Kirkcaldy

Very accommodating and prompt solutions are the norm. Managed IT Experts are always quick to respond to our requests.

Robert Young


Clas-sic Wafer Fabrication Ltd in Kirkcaldy

I have found all the Managed IT staff extremely helpful, and a real asset to my business.

Gerald Casserly

Managing Director

Kip McGrath Scotland Ltd in Dunfermline

They have a great way of analyzing processes, procedures etc and left me with plenty of great advice and tips. I can highly recommend them for any company no matter what size.

Tim Thomson


Vine Conference Centre

I would have no hesitation in recommending the services provided by the team at Managed IT Experts. I have referred dozens of businesses previously to David Shuster and the team. These were businesses that required practical, timely and cost-effective - but transformative solutions, to develop, upgrade and support their IT infrastructure or business applications technology stack. Many of these organisations have then become valued, long-term customers for Managed IT Experts, because of the quality of advice, service, and outcomes they have been able to achieve. The team talk in a plain English way too which certainly helps! In addition to that, our own organisation has benefited from technical advice, support and technical assistance from David and the team.

Fraser McKee

Senior Business Adviser

Business Gateway Fife

Yes very good service …..did exactly as agreed …and on time ….good company

Robert Swan


Lotto Scotland Ltd

For high quality Managed IT Support Provider services I would highly recommend Managed IT Experts and their team who have always gone over and above to deliver me a fast response and outstanding results.

Peter Wood


D&G Autocare Limited

From the initial meeting to discuss requirements for implementing the required changes to bring our IT systems up to date David, Richard and Sergio have explained everything and guided us step by step.

Nicola Lindsay


Gibson Training

As a very satisfied customer, I would like to thank you for the many times you have come to my aid. You have ensured my equipment functions perfectly and also you have now created a custom piece of software to help my business. Well Done!

Dr Alan Carter


Dentistry @ No3

Managed IT provided an efficient third-party appraisal of our IT infrastructure followed up with various pro-active recommendations. The appraisal itself flagged up some fairly material issues which we are now addressing.

James Barbour

Managing Director

Signplus Ltd

I was very pleased with the work that Richard undertook. The work was carried out with competence and confidence to the point that there was virtually no disruption to normal IT availability at the golf club over the two days.

Alan Swan

Club Captain

Dunfermline Golf Club

Your level of professional care is rarely found in an IT support company. Thanks for all your help in formalising our Club’s network system during our recent re-development. It will benefit members and visitors from all over the world.

Jane Cuthill


Aberdour Golf Club

We recently used Managed IT experts to upgrade our system. We found the service first class at a very competitive price. We have been impressed by the system and would happily recommend them to other potential customers.

Graham Basten


Sneddon Solicitors

They are years ahead of our last IT providers. At least they actually take an interest and provide a quality service.

Dougie Shaw

Managing Director


Thanks for all your help in sorting out the different soft/hardware problems with our operating systems. I have found your staff knowledgeable, responsive and cost effective. You will be the first call when we have future IT work at our company.

Andy McKay

Engineering Manager

Forth Dimension Displays

David came into Kelly’s and provided IT support and suggestions on improvements to our dated IT system. Managed IT continues to provide ongoing support whenever needed usually through their “remote support” feature.

Neil Kelly


Kelly’s Welders & Blacksmiths

Thank you! Pleasant, expert, patient and kind - just what you hope for!

Alycia Hayes

Fife Properties

I was recommended Managed IT by a business contact. We set exceptionally high levels of customer care and service, so we needed these high standards to be equaled - they were. Professional, exceptionally efficient and superb from start to finish.

Garry Scott


Regents Estates & Mortgages

We have found David and the team at Managed IT Experts to be thoroughly reliable and extremely efficient which gives us great peace of mind that our IT systems are in safe hands.

Mark Bargeton

Managing Director

McLean Forth Properties

I am sitting working late tonight with a rapid PC and my I-Tunes library in one place! Not happy working late but delighted to have the “tools” to do so. Many thanks sorting this.

Stuart Dalziell


Abbey Forth Property Management Ltd

With a name like Managed IT Experts I had some negative preconceptions, however after spending a few hours with David and his team, it was clear they are deserving of the title IT Experts and they are superbly managed.

David Evans

Managing Director

Aggress Ltd

Managed IT Experts have been a fantastic addition to meet our ever growing IT needs. They are reliable, efficient and most of all - very knowledgeable! Not sure how we managed without them before!

Daryl Watson


Consult F5 Ltd

We have always found the service from Managed IT Experts to be fast, efficient, professional and friendly. Being a marketing consultancy our IT systems are vital and the level of response to any problems has been great.

Mike Reynolds

PR Director

Integris Communications

I have known David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high.

Mark Mitchell


Thomson Cooper

You guys have been good, respond promptly and give helpful answers and options.

Lynn Mackay

Financial Controller

Selbrae House

We asked 3 companies to tender for IT support. Their pitch was the most professional and we selected Managed IT Experts. We’ve worked with them for 12 months and not regretted our decision. I would recommend them to any SME.

Alan Thomson

Managing Director


David, from Managed IT Experts was an invaluable help in finding the most appropriate software to really drive forward our business. As a new business he made the process easy to understand. We would certainly look to use them again.

Lorraine Gardiner


Love Restored

Managed IT have been prompt and professional in all aspects of their business and often go out of their way to help beyond the service that we pay for. Well priced and aware of technological changes whilst understanding our needs.

Sam Atkins

Managing Director

Concrete Products Ltd

We have always been very satisfied with your commitment to us as a Company

Lynne Braisby


Braisby Roofing

David and his team have been very supportive to us and have resolved many IT issues which as a small business we find very frustrating. All with a smile and a friendly manner.

Brian Kinell


Wilkinson & Lowe Limited

We have not used your services for long but I have to say up to now we have found you all to be nothing but helpful and speedy in your assistance Thank you

Muriel Fegan


Bield Christian Co Ltd

I have been pleasantly surprised by the consistently high quality service delivered by Managed IT Experts and would highly recommend their services to anyone looking for a hard working company in the Managed IT Support Provider sector.

Roy MacGregor


Fife Young Carers

We’re very happy with the new system and very pleased with the support received to iron out minor issues. I thought the project management of the switchover was excellently handled too. You were very thorough in the preparation.

Don Williamson

Chief Executive

Shared Care Scotland

Sergio has been very helpful and supportive especially when our organisation was going thru a difficult time earlier on this year. It has been really helpful to have someone on the other end of the phone to speak to for me this is the best part of the service.

Trishna Singh


Sikh Sanjog

I’ve been extremely happy with the Managed IT Support Provider services provided by Managed IT Experts and would thoroughly recommend them for their high ongoing levels of customer service.

Alison Brown

General Manager

Furniture Plus Ltd

Just thought I’d drop you a few words to say what a pleasure it was dealing with Managed IT Experts. As a small family business with an IT requirement I’ve never known where to turn without it costing a small fortune.

Roger Hunt


Discounted Office Supplies

Dynamics 365 is great and replaced our outdated contact database and marketing spreadsheets. Looking forward to further integration into our project management system.

Alan Shaw


Gas and Utility Technology Ltd

David and his team were very informative in their approach, listened and came up with the best possible solutions. Microsoft Dynamics 365 has made our business processes simpler, saving time and money. Thankyou Managed IT Experts.

Ian Paltiel


Internet Creation Ltd

Dynamics 365 has transformed our business in many ways and looking back it was a real no-brainer decision. Now, our focus is on helping other businesses to achieve the same kind of benefits and value that Dynamics 365 can deliver.

David Shuster

Managing Director

Managed IT Experts

Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.

Mark Jones

Director KDM Shopfitting Limited, Dalgety Bay

KDM Shopfitting

Impact Funding Partners has contracted Managed IT Experts as IT support provider for over 5 years. David has been instrumental in developing a positive professional relationship and influential in the development of our IT infrastructure.

Keith Wimbles

Chief Executive at Impact Funding Partners

Impact Funding Partners

Let us take care of all your IT needs.

Just some of the businesses who trust us with their IT