The main issue for Internet Creation was their old, on-premises, Microsoft Dynamics CRM system. Not only that it was no longer reliable enough but also it posed security risks to the business as well.
A few words from some of the businesses who trust us with their IT
Find your help invaluable!! I can confidently rely on prompt service and always find you helpful.
There is a general feeling of confidence that we are being well supported. Many thanks Managed IT.
Recent project has run well and I'm happy with the outcome.
We have been very pleased with the response times and results.
I have found all the Managed IT staff extremely helpful, and a real asset to my business.
I had an IT review from David recently and to be honest given that we are a small company with not much in the way of IT I didn't expect him to be able to offer much advice, however he has a great way of analyzing processes, procedures etc and left me with plenty of great advice and tips. I can highly recommend David for any company no matter what size.
We at the Business Gateway Fife have worked with Managed IT Experts for two years now and they are a very safe pair of hands and in this age of technical advancements in IT we can trust them to have the solution and problem solve accurately.
Yes very good service …..did exactly as agreed …and on time ….good company
For high quality Managed IT Support Provider services I would highly recommend Managed IT Experts and their team who have always gone over and above to deliver me a fast response and outstanding results.
From the initial meeting to discuss requirements for implementing the required changes to bring our IT systems up to date David, Richard and Sergio have explained everything and guided us step by step. Any queries are always answered promptly and issues explained which will always help in the future.
As a very satisfied customer, I would like to thank you and your staff for your patience and for the many times you have come to my aid. You have instructed me well, ensured my equipment functions perfectly and also you have now created a custom piece of software to help my business. Well Done!
The CREATE ICT Assessment allowed the business to ascertain a third party appraisal of its current IT infrastructure and level of experience within the business. The appraising organisation provided an efficient service and followed up with various pro-active recommendations. The appraisal itself flagged up some fairly material issues which will now allow the entity to safeguard the future of the organisation from an IT perspective.
I was very pleased with the work that Richard undertook on Thursday & Friday last week. The work was carried out with competence and confidence to the point that there was virtually no disruption to normal IT availability at the golf club over the two days. Notwithstanding all the foreign and alien cabling and devices connected to the old infrastructure Richard worked through all these components and re-installed or replaced these as required with skill and competence.
Your level of professional care is rarely found in an IT support company.Thanks for all your help in formalising our Club’s network system during our recent re-development phase. This will be of benefit to the Members of the Club and visitors from all over the world.
We recently used Managed IT experts to upgrade our system. We found the service first class at a very competitive price. We have all been impressed by the system and would be happy to recommend them to other potential customers.
They are years ahead of our last IT providers. At least they actually take an interest and provide a quality service.
Thanks for all your help in sorting out the different soft/hardware problems that we have been experiencing with our various equipment operating systems. I have found your staff knowledgeable, responsive and cost effective this coupled with a fast turn-around has guaranteed that you will be the first call when we have future IT work at our company.
David was asked to come into Kelly’s and provided IT support and also suggestions on improvements to our dated IT system. He explained in layman’s terms what he would recommend and what benefits this would give us. Once we procured the hardware his team set up and installed this with minimum fuss. Managed IT continues to provide ongoing support whenever needed usually through their “remote support” feature which gets us up and running as fast as possible.
Excellent company. Solved my IT headaches for me.
I was recommended Managed IT by a business contact. Despite the referral I wanted to make sure in such a crucial business area as IT that the firm was the right fit. Our own company sets exceptionally high levels of customer care and service, so we needed these high standards to be equalled. They were. Professional, exceptionally efficient and superb from start to finish we took their after care service package in the knowledge we will be well served. I have already recommended to a close friend.
We have found David and the team at Managed IT Experts to be thoroughly reliable and extremely efficient which gives us great peace of mind that our IT systems are in safe hands.
I am sitting working late tonight with a rapid PC and my I-Tunes library in one place! Not happy working late but delighted to have the “tools” to do so. Many thanks sorting this.
With a company name like Managed IT Experts I had some negative preconceptions, however after spending a few hours with David and his team, it was clear they are deserving of the title IT Experts and they are superbly managed. I have high confidence in their ability to make the right choices for the right reasons.
Managed IT Experts have been a fantastic addition to meet our ever growing IT needs. They are reliable, efficient and most of all - very knowledgeable! Not sure how we managed without them before!
We have always found the service from Managed IT Experts to be fast, efficient, professional and friendly. Being a marketing consultancy our IT systems are vital and the level of response to any problems has been great.
I have had the pleasure of knowing David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high. I have no hesitation to recommending David if you need to get more from your IT Systems.
You guys have been good, respond promptly and give helpful answers and options.
We asked three companies to tender for our IT support. David’s pitch was the most professional and we selected Managed IT Experts. We have worked with them for 12 months now and not regretted out decision. They helped us with new hardware, new comms, new software, etc. and we now have an up-to-date and robust IT system to replace a previous system which worked with elastic bands! His operational people, Richard and Sergio, are also excellent. I would recommend David’s company to any SME.
David, from Managed IT Experts was an invaluable help in assisting us with finding the most appropriate software to really drive forward and organise our business. As a new business with limited knowledge of the market, he made the process easy to understand. We would certainly look to use David and Managed IT Experts again.
Managed IT have been prompt and professional in all aspects of their business and often go out of their way to help beyond that of the service that we pay for. Well priced and market aware of technological changes whilst understanding individual needs.
We have always been very satisfied with your commitment to us as a Company
David and his team have been very supportive to us and have resolved many IT issues which as a small business we find very frustrating. All with a smile and a friendly manner.
We have not used your services for long but I have to say up to now we have found you all to be nothing but helpful and speedy in your assistance Thank you
I have been pleasantly surprised by the consistently high quality service delivered by Managed IT Experts and would highly recommend their services to anyone looking for a hard working company in the Managed IT Support Provider sector.
We have been delighted with the support and customer service provided by Managed IT. Knowing their technical expertise is only a phone call away is a great reassurance and allows us to get on with the job. They’re also really nice people too!
Sergio has been very helpful and supportive especially when our organisation was going thru a difficult time earlier on this year. It has been really helpful to have someone on the other end of the phone to speak to for me this is the best part of the service.
I’ve been extremely happy with the Managed IT Support Provider services provided by Managed IT Experts and would thoroughly recommend them for their high ongoing levels of customer service.
Just thought I’d drop you a few words to say what a pleasure it was dealing with Managed IT Experts. As a small family business with an IT requirement I’ve never known where to turn without it costing a small fortune. Nice to know that you can be there to help when required without it costing the earth.
We’re very happy with the new system and very pleased with the support received to iron out minor issues. I thought the project management of the switchover was excellently handled too. You were very thorough in the preparation.
Dynamics 365 is great and replaced our outdated contact database and marketing spreadsheets. Looking forward to further integration into our project management system.
David and his team were very informative in their approach. They listened to our requirements and came up with the best possible solutions. Since we have started using Microsoft Dynamics 365 our business processes have become much simpler saving time and ultimately money.
Thank you Managed IT Experts.
Dynamics 365 has transformed our business in many ways and looking back it was a real no-brainer decision. Now, our focus is on helping other businesses to achieve the same kind of business benefits and value that Dynamics 365 can deliver.
We have been using Managed IT Experts for almost 2 years now and find their service both professional and cost effective. Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.
The Voluntary Action Fund has contracted Managed IT Experts as provider of IT support for over five years. David has been instrumental in developing a positive professional relationship and has been influential in the development of our IT infrastructure. He has also sponsored several Volunteering Awards on behalf of the organisation showing commitment to our values and mission.