The Voluntary Action Fund has contracted Managed IT Experts as provider of IT support for over five years. David has been instrumental in developing a positive professional relationship and has been influential in the development of our IT infrastructure. He has also sponsored several Volunteering Awards on behalf of the organisation showing commitment to our values and mission.
Keith Wimbles – Chief Executive at Voluntary Action Fund
I’ve been extremely happy with the Managed IT Support Provider services provided by Managed IT Experts and would thoroughly recommend them for their high ongoing levels of customer service.
Alison Brown – General Manager at Furniture Plus Ltd in Fife
Sergio has been very helpful and supportive especially when our organisation was going thru a difficult time earlier on this year. It has been really helpful to have someone on the other end of the phone to speak to for me this is the best part of the service.
Trishna Singh – Director at Sikh Sanjog charity in Edinburgh
We have been delighted with the support and customer service provided by Managed IT. Knowing their technical expertise is only a phone call away is a great reassurance and allows us to get on with the job. They’re also really nice people too!
Don Williamson – Chief Executive at Shared Care Scotland in Dunfermline
I have been pleasantly surprised by the consistently high quality service delivered by Managed IT Experts and would highly recommend their services to anyone looking for a hard working company in the Managed IT Support Provider sector.
Roy MacGregor – Manager at Fife Young Carers in Lochgelly
We have not used your services for long but I have to say up to now we have found you all to be nothing but helpful and speedy in your assistance Thank you
Muriel – Manager at Bield Christian Co Ltd in Perth
I have used MITE for three years and have always received a prompt, friendly and effective service. As a group the staff are all very friendly and professional and will go out of their way to help resolve an issue immediately. I would recommend them to every business owner.
Lorna Brown – Director at Caritas Legal
Managed IT Experts have always provided us with a first class service. Their operatives are always knowledgeable and are able to react to any IT issues within a reasonable timescale. Thanks to Managed IT Experts our downtime has always been minimal.
James Male – Manager at Moore Ross Ltd, Chartered Surveyors in Dunfermline
We have been using Managed IT Experts for almost 2 years now and find their service both professional and cost effective. Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.
Mark Jones – Director at KDM Shopfitting Limited in Dalgety Bay
David and his team have been very supportive to us and have resolved many IT issues which as a small business we find very frustrating. All with a smile and a friendly manner.
Brian Kinell – Director at Wilkinson & Lowe Limited in Dunfermline
We have always been very satisfied with your commitment to us as a Company
Lynne Braisby – Secretary at Braisby Roofing Ltd in Dunfermline
Managed IT have been prompt and professional in all aspects of their business and often go out of their way to help beyond that of the service that we pay for. Well priced and market aware of technological changes whilst understanding individual needs.
Sam Atkins – Managing Director at Concrete Products Ltd
We have been using the services of Managed IT Experts since the summer of 2016 when we had a reasonably major IT issue. This matter was dealt with professionally and with a sense of calmness that got us all through, what would have otherwise been, a very difficult time.
We have since used Managed IT Experts for all our IT requirements and find them an absolutely superb company to deal with. They carried out an appraisal of our IT situation and put in place a range of suggestions to improve our systems. We have taken all their considered and objective advice and over the last 18 months worked through their suggestions and our business is now in a far more robust position.
The nice thing is that their high standard of service and rapid response times have never waivered and have remained consistently high. This gives us peace of mind and lets us focus on the things that matter – running our business. We feel lucky to have a supplier with the technical abilities of Managed IT and we would particularly like to thank Richard for all his efforts over the last 18 months.
One thing we really like is the transparent way they raise bills. You know exactly what you are paying for and we particularly like the “Block of Hours” system which is essentially a pay as you go billing system.
We would strongly recommend Managed IT Experts to anyone who is looking for a partner to support their IT systems. When you are out your comfort zone you need someone who you can trust and rely on and these guys won’t let you down.
Muir Beveridge – Director at Engineering Agencies
David, from Managed IT Experts was an invaluable help in assisting us with finding the most appropriate software to really drive forward and organise our business. As a new business with limited knowledge of the market, he made the process easy to understand. We would certainly look to use David and Managed IT Experts again.
Lorraine Gardiner – Owner at Love Restored in Kirkcaldy
We asked three companies to tender for our IT support. David’s pitch was the most professional and we selected Managed IT Experts. We have worked with them for 12 months now and not regretted out decision. They helped us with new hardware, new comms, new software, etc. and we now have an up-to-date and robust IT system to replace a previous system which worked with elastic bands! His operational people, Richard and Sergio, are also excellent. I would recommend David’s company to any SME.
Alan Thomson – Managing Director at SEL in Kirkcaldy
All my company’s IT problems have always been solved very quickly and with little or no disruption to my business. Very impressed.
Tommy Carruthers – Director at Furnico Furniture & Carpets in Leslie
I have been a client of Managed IT Experts Ltd since their inception and can unreservedly recommend their friendly, helpful and thoroughly professional service.
Larry Hutchison – Owner at Larry Hutchison Books in Dunfermline
Brilliant, thank you. Your service and help with this has been fantastic. If only more companies were like yourselves!
Anthony White – Director at Unite Euro Therapy in Harlow
You guys have been good, respond promptly and give helpful answers and options.
Lynn Mackay – Financial Controller at Selbrae House Ltd in Kirkcaldy
David is a very capable IT professional who has given my company first class service over the last few years. I would have no hesitation in recommending Managed IT Experts to anyone with IT issues.
Ryan Smith – Marketing Director at Sigma Communications in Kinross
I have had the pleasure of knowing David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high. I have no hesitation to recommending David if you need to get more from your IT Systems.
Mark Mitchell – Partner at Thomson Cooper in Dunfermline and Edinburgh
We have always found the service from Managed IT Experts to be fast, efficient, professional and friendly. Being a marketing consultancy our IT systems are vital and the level of response to any problems has been great.
Mike Reynolds – PR Director at Integris Communications in Dunfermline
I have been pleasantly surprised by the consistently high quality service delivered by Managed IT Experts and would highly recommend their services to anyone looking for a hard working company in the Managed IT Support Provider sector.
Ian Mowbray – Owner at Gas & Utility Technology Ltd in Glenrothes
Managed IT Experts have been a fantastic addition to meet our ever growing IT needs. They are reliable, efficient and most of all - very knowledgeable! Not sure how we managed without them before!
Daryl Watson – Partner at Consult F5 Ltd in Edinburgh
With a company name like Managed IT Experts I had some negative preconceptions, however after spending a few hours with David and his team, it was clear they are deserving of the title IT Experts and they are superbly managed. I have high confidence in their ability to make the right choices for the right reasons.
David Evans – Managing Director at Aggress Ltd
I am sitting working late tonight with a rapid PC and my I-Tunes library in one place! Not happy working late but delighted to have the “tools” to do so. Many thanks sorting this.
Stuart Dalziell – Director at Abbey Forth Property Management Ltd in Dunfermline
We have found David and the team at Managed IT Experts to be thoroughly reliable and extremely efficient which gives us great peace of mind that our IT systems are in safe hands.
Mark Bargeton – Managing Director at McLean Forth Properties in Aberdour and Edinburgh
I was recommended Managed IT by a business contact. Despite the referral I wanted to make sure in such a crucial business area as IT that the firm was the right fit. Our own company sets exceptionally high levels of customer care and service, so we needed these high standards to be equalled. They were. Professional, exceptionally efficient and superb from start to finish we took their after care service package in the knowledge we will be well served. I have already recommended to a close friend.
Garry Scott – Director at Regents Estates & Mortgages in Dalgety Bay
Excellent company. Solved my IT headaches for me.
Jim Parker – Group Office Owner at Fife Properties
After going for way to long with lots of little IT issues, I was very impressed at how quickly and efficiently all the issues were fixed, making life so much easier.
Michael Annandale – Owner at Moo Let in Dalgety Bay
Absolutely professional service, Managed IT Experts always deliver exceptional results.
Craig Scott – Financial Consultant Director at Regents Estates & Mortgages in Dalgety Bay
David was asked to come into Kelly’s and provided IT support and also suggestions on improvements to our dated IT system. He explained in layman’s terms what he would recommend and what benefits this would give us. Once we procured the hardware his team set up and installed this with minimum fuss. Managed IT continues to provide ongoing support whenever needed usually through their “remote support” feature which gets us up and running as fast as possible.
Neil Kelly – Owner at Kelly’s Welders & Blacksmiths Ltd in Cowdenbeath
Thanks for all your help in sorting out the different soft/hardware problems that we have been experiencing with our various equipment operating systems. I have found your staff knowledgeable, responsive and cost effective this coupled with a fast turn-around has guaranteed that you will be the first call when we have future IT work at our company.
Andy McKay – Engineering Manager at Forth Dimension Displays in Dalgety Bay
They are years ahead of our last IT providers. At least they actually take an interest and provide a quality service.
Dougie Shaw – Managing Director at J-TEQ in Livingston
Your level of professional care is rarely found in an IT support company.Thanks for all your help in formalising our Club’s network system during our recent re-development phase. This will be of benefit to the Members of the Club and visitors from all over the world.
Jane Cuthill – Manager at Aberdour Golf Club in Aberdour
I was very pleased with the work that Richard undertook on Thursday & Friday last week. The work was carried out with competence and confidence to the point that there was virtually no disruption to normal IT availability at the golf club over the two days. Notwithstanding all the foreign and alien cabling and devices connected to the old infrastructure Richard worked through all these components and re-installed or replaced these as required with skill and competence.
Alan Swan – Club Captain at Dunfermline Golf Club in Dunfermline
The CREATE ICT Assessment allowed the business to ascertain a third party appraisal of its current IT infrastructure and level of experience within the business. The appraising organisation provided an efficient service and followed up with various pro-active recommendations. The appraisal itself flagged up some fairly material issues which will now allow the entity to safeguard the future of the organisation from an IT perspective.
James Barbour – at Signplus Ltd
As a very satisfied customer, I would like to thank you and your staff for your patience and for the many times you have come to my aid. You have instructed me well, ensured my equipment functions perfectly and also you have now created a custom piece of software to help my business. Well Done!
Dr Alan Carter – Director at Dentistry @ No3 in Dunfermline
From the initial meeting to discuss requirements for implementing the required changes to bring our IT systems up to date David, Richard and Sergio have explained everything and guided us step by step. Any queries are always answered promptly and issues explained which will always help in the future.
Nicola Lindsay – Manager at Gibson Training in Leven
David, just thought I’d drop you a few words to say what a pleasure it was dealing with Managed IT Experts.As a small family business with an IT requirement I’ve never known where to turn without it costing a small fortune. Nice to know that you can be there to help when required without it costing the earth.
Roger Hunt – Director at Discounted Office Supplies in Dalgety Bay
For high quality Managed IT Support Provider services I would highly recommend Managed IT Experts and their team who have always gone over and above to deliver me a fast response and outstanding results.
Peter Wood – Director at Operations at D&G Autocare Limited in Dunfermline
Yes very good service …..did exactly as agreed …and on time ….good company
Robert Swan – Director at Lotto Scotland Ltd in Kirkcaldy
We at the Business Gateway Fife have worked with Managed IT Experts for two years now and they are a very safe pair of hands and in this age of technical advancements in IT we can trust them to have the solution and problem solve accurately.
Brian Blackburn – Managing Director at Business Gateway Fife
I had an IT review from David recently and to be honest given that we are a small company with not much in the way of IT I didn't expect him to be able to offer much advice, however he has a great way of analyzing processes, procedures etc and left me with plenty of great advice and tips. I can highly recommend David for any company no matter what size.
Tim Thomson – Director at Vine Conference Centre in Dunfermline
We couldn’t be much happier with the way things have gone since we commenced using Managed IT Experts over a year ago. Previously, our IT security and planning was very reactive, and as a result was a bit haphazard. Managed IT Experts offered a sensible analysis of what our shortcomings were, and they worked with us at every stage, mainly leading us into a much more secure environment, with proper back-ups And organised IT protocols. All changes were planned in some detail, and as a result of the homework having been done, it invariably led to the various projects being achieved reasonably on time, and also achieving the objective set. What we like about suppliers is if they do what they say they are going to do, and that is exactly what Managed It Experts did for us. We are in a much better place now, IT-wise, and a lot of that is down to the way Managed It Experts led us.
Alex Fidler – Director at Mark Murphy and Partner Ltd
