IT Support Edinburgh

Friendly, hands-on support for your Edinburgh based business or charity. Book a free 30 minute consultation to see how we can help.

No obligation, just a chat. Discover why 50+ businesses trust us.

Expert, Fully Managed IT Support in Edinburgh, for SME’s

With 15+ years of experience, we offer affordable, reliable IT support in Edinburgh, trusted by 50+ local SMEs.

As a Microsoft Silver partner, we focus on understanding and supporting your business needs. We handle your IT so you can focus on your business.

From our offices in Young Street in Edinburgh, we deliver our services to businesses across the Capital and Central Scotland. From ad-hoc support to fully managed services, we’ve got you covered. Our fixed-cost services ensure budget control. Let’s talk about how we can help your business.

Looking for an Edinburgh IT company?

Some of the problems we solve for our customers day in, day out throughout Edinburgh.

Minimise IT Disruption and Improve Uptime

Keep your systems running smoothly to avoid downtime and lost revenue.

Effective Support for Remote and Hybrid Working

Optimise IT solutions for remote and hybrid teams, enhancing productivity.

Focus on Your Core Business, Not Your IT

Streamline your IT to boost productivity and reduce burdens.

Protect Your Business and Customers from Hackers

We offer IT security to safeguard your employees, data, and customers from cybercrime.

No obligation, just a chat. Discover why 50+ businesses trust us.

Our Award-Winning Partners.

At Managed IT Experts we always have a focus on providing independent advice. As well as working with industry-leading partners.

How It Works

When you sign up for our Fully Managed IT service, we become your trusted virtual IT support partner in Edinburgh. We take full responsibility for all your systems from day one.

No obligation, just a chat. Discover why 50+ businesses trust us.

First Steps

  1. Conduct a full, independent assessment of your IT infrastructure.
  2. Evaluate how well your IT meets your business needs.
  3. Draft a plan to enhance its effectiveness.
  4. Engage your Account and IT support team to implement the plan.

From there, we work to deliver the plan with regular milestones and check-ins, ensuring we resolve any issues along the way.

Picture of david shuster the owner of an IT support company in edinburgh

“Our team is already working with clients in Edinburgh to help them make more effective use of their IT.

If you think we can help your business, please get in touch.”

David Shuster
Managing Director

We are ready to help your business in Edinburgh

If you’re having IT issues or considering a new Managed Support provider, contact us.

As an Edinburgh IT company, our experienced team is available 24/7 to solve your IT problems and keep your business running smoothly.

Our monthly packages are designed to fit your budget and requirements – and start from as little as £180 + VAT per month.

No obligation, just a chat. Discover why 50+ businesses trust us.

Businesses in and around Edinburgh that trust us

Internet Creation
quick hands on IT support in Edinburgh

30 Mins

Average response time to requests

top rated it support in edinburgh

4.9 / 5

Based on independent Google reviews

experienced IT support in Edinburgh

15 Yrs

How long we have been keeping SMEs up and running

Tired of managing your IT? Trust an Edinburgh IT company to handle it.

From setting up laptops to virus cleanups, printer issues, file recovery, and email problems, we free your time for core business activities.

At Managed IT Experts, we help Edinburgh businesses by managing IT to high standards. With years of experience and flat-rate pricing, we offer cost-effective solutions.

We proactively monitor your systems to fix issues before you notice them. Whatever your IT challenges, we can help.

No obligation, just a chat. Discover why 50+ businesses trust us.

What our customers have to say about us

We help small and medium-sized businesses across Edinburgh every day. Here is what just some of them have to say about working with us.

  • All
  • Business Centres
  • Business services
  • Charities
  • Construction
  • Education
  • Energy Efficiency
  • Engineering
  • Entertainment
  • Estate Agencies
  • Financial Services
  • Golf Clubs
  • Healthcare
  • Legal Services
  • Letting & Estate Agencies
  • Manufacturing
  • Membership Organizations
  • Printing Services
  • Professional Services
  • Public Sector
  • Recruitment
  • Retail
  • Signage
  • Solicitors
  • Transport
  • Wholesale
           

Marco went above and beyond to make sure that we got the team back online and delivering services to young people. He was very professional and clearly very knowledgeable around the network problems we were experiencing. We appreciate the contribution from Marco and the other team members who helped. Thank you!

Michelle Sodo

Head of Business Support

LGBT Youth Scotland
           

I would have no hesitation in recommending the services provided by the team at Managed IT Experts. These were businesses that required practical, timely and cost-effective - but transformative solutions, to develop, upgrade and support their IT or Microsoft business applications like Dynamics 365.

Fraser McKee

Senior Business Adviser

Business Gateway Fife
           

I have known David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high.

Mark Mitchell

Partner

Thomson Cooper

No obligation, just a chat. Discover why 50+ businesses trust us.

Some Commonly Asked Questions

When did Managed IT Experts establish IT support services in Edinburgh?

Managed IT Experts has been providing IT Support services to SMEs in central Edinburgh and the greater Edinburgh area since 2008. Although our focus is firmly on proactive remote monitoring of IT networks for customers in Edinburgh on a round-the-clock basis we are also local enough to be on-site quickly should the need arise. We pride ourselves on the excellent feedback we get from our customers in Central Edinburgh and right across central Scotland which is consistently five star – hear what they have to say here.

What sort of IT support services do you provide to small business based in Edinburgh?

We provide a comprehensive range of IT support solutions and services to our small business customers in Edinburgh including:

  • Adhoc IT services – are available to SMEs in Edinburgh on a pay-as-you go basis with a ‘block of hours’ approach
  • Fully Managed IT Services – let us take full responsibility for managing your IT networks and infrastructure in Edinburgh in return for one, single monthly fee
  • Cyber Essentials Audit – we can help you with a Cyber Essentials security audit which will protect and secure your business
  • IT security solutions – our comprehensive IT security solutions in Edinburgh include Cyber Security Awareness training, Cyber Security Monitoring and Tools and Business Continuity and Disaster recovery planning
  • IT systems and infrastructure audit – we can provide a comprehensive assessment of your IT infrastructure that includes full recommendations for improvement

Contact us for more information.

Can your IT services be scaled to suit the needs of my Edinburgh based business?

In a word yes. One of the key benefits of our approach is that many our IT solutions for our customers in Edinburgh are built on Cloud based Microsoft products. As a Microsoft Silver partner, we have extensive experience of getting customers up and running quickly with cost-effective solutions – where you pay for what you need – but that can also scale quickly as your business grows through our flexible pricing plans. This means you have all the business benefits from day 1 for a low, regular monthly recurring fee.

Do you offer IT services specific types of business locally or cover a wide range?

There are probably two different sides to this question.

Firstly, we offer IT services that are specifically suited to small businesses in Edinburgh – and medium-sized ones too. This is our sweet spot in terms of business size and being able to deliver the best possible service. It is how we have built our business based on strong customer satisfaction.

However, in sectoral terms, we provide IT solutions to a wide range of Edinburgh businesses. Across sectors as diverse as charities/ third sector, manufacturing, engineering, construction, professional services, healthcare and pharmaceuticals. Find out more in the case studies section of our resources page.

Do you provide Cloud Services and Cyber Security solutions in Edinburgh?

Yes, we provide both types of services to SMEs in the area.

We can provide Cloud Services in Edinburgh in a number of ways. For some customers we provide specific support for a wide range of Microsoft Business applications including Microsoft Dynamics 365, Microsoft Power Platform, Microsoft Power Platform, Microsoft Teams and Microsoft 365. However we can also deliver full Digital Workplace solutions that solve a wide range of business issues.

We can deliver Cyber Security solutions that are specifically designed to protect your systems, data and employees from the increasing threat they face from hackers.

No obligation, just a chat. Discover why 50+ businesses trust us.