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We provide fully Managed IT Support in Glasgow – designed for SMEs
Is managing your own IT infrastructure draining crucial man-hours and decision-making power from your core business? Why not leverage the 15+ years’ experience as an IT support company in Glasgow to turbocharge your company productivity and effectiveness?
We believe passionately that your IT should be a key driver in enabling and empowering your business – not an obstacle to its growth. Whether you need ad-hoc IT support in Glasgow, IT project delivery or fully managed Managed IT services – we are your full-service, locally-based IT partner.
We are a highly reliable IT company in Glasgow who has helped over 50 local SMEs improve their IT effectiveness. As an accredited Microsoft Silver Partner, our expertise speaks for itself. We’ve learned first-hand the importance of understanding your business inside and out. And ensuring we deliver the type of ‘best-fit’ IT solutions in Glasgow that keep your business moving forward.
Looking for IT Support in Glasgow? Here are some of the ways we can help
Helping you make the most out of remote & hybrid working
More than ever businesses have had to dive headfirst into the world of remote and hybrid working. And it can present real challenges – with as many as 32% of companies admitting they don’t know whether they have the correct IT setup in place. We are specialists in setting up remote working environments and we’ll help you take full advantage of an always-on, always-connected workforce.
Reducing your monthly IT costs and boosting ROI
Your technology should empower your business and not be a drain on your finite resources. Dealing with IT issues on an ad-hoc basis is inefficient and distracts your employees from value-driven tasks. We offer affordable and fixed-rate IT support in Glasgow. It Services that give you 100% visibility on your costs – with a fixed monthly fee
Hacker-proof Cybersecurity to protect your systems
The cyber threat landscape is more advanced and active than ever. And businesses are being targeted at an unprecedented scale in Glasgow – and beyond. Our team of IT experts has the necessary IT security expertise to help secure all of your devices, software and data. Using Cyber Essentials we’ll also safeguard your business, employees and your customers.
Ensure business continuity and effective disaster recovery
Whether it’s cyberthreats, natural disasters, or service provider outages – a variety of incidents can very quickly bring your business to a standstill. We can help you build resilient IT systems and business processes, getting the wheels turning again ASAP should the worst happen. Our disaster recovery and business continuity planning will have your team up and running within 24 hours. Not 24 days.
Is managing your IT systems internally holding your business back?
Let us provide you with IT Services in Glasgow
No matter what line of business you’re in, IT is imperative to help you stay competitive and enable your revenue-driving activities. However, as the scale and complexity of your IT systems grow, so does the need to maintain them. The time you spend plugging security holes, troubleshooting issues, or backing up your critical data is not spent on your core business functions.
Sound like a familiar problem? Then you might need an experienced and trustworthy managed IT support partner based locally. At Managed IT Experts, our mission is to shoulder the burden of keeping your IT in tip-top shape by delivering highly effective IT solutions in Glasgow – IT services which free you up to put your time and energy into developing your business.
And the good news is you don’t need to worry about ballooning costs either. With a low fixed monthly fee, you can fully pre-plan your IT support budget with a high degree of certainty. And leverage our expertise to tackle IT-related issues – at a fraction of the cost of an internal IT support solution.
- 8 Security patches applied
- 16 login attempts blocked
- Updated operating system
Why over 50 businesses in and around Glasgow trust Managed IT Experts
To keep their businesses safe and up and running 24/7.
30
Mins
Average response time to requests
4.7
/ 5
Based on independent Google reviews
15
Yrs
How long we have been keeping SMEs up and running
97
%
Average customer satisfaction scores
1
st
Port of call for our clients when their IT fails
How we deliver effective IT services in Glasgow
From the moment you choose us as your Managed IT support partner we take the time to investigate and understand your unique business requirements.
Working together, we’ll help you assess your current IT systems and where they could be improved to better meet your business needs.
And then develop an IT support plan that is specifically designed to get you from A to B with transparent and measurable IT service metrics for success.
Our team are ready to help with IT issues in Glasgow
Looking for IT companies in Glasgow?
Whether you are looking to solve a specific recurring IT issue, are reviewing your IT options or just want an informal discussion around the potential in your IT systems we can help.
Our team has been helping businesses like yours for the past 15 years and they like working with us. Just check out our 5 star Google reviews for a feel on what they say.
Looking for IT services in Glasgow? We can get your IT working more effectively for you – we are already doing it for other companies locally.
We’d be glad to help.
David Shuster
Managing Director
What is included in our fully Managed IT support package in Glasgow?
Remote and onsite support
Being able to function remotely has become a priority for businesses all over the world during the recent upheaval – and Glasgow is no exception. While our virtual monitoring capabilities allow us to stay on top of your IT systems from a distance, we’re always on standby to deliver in-person, on-premises support should you need it too.
Dedicated account team
We believe in fostering long-term relationships with our customers. Every business is unique, and we aim to deliver tailored managed IT support in Glasgow by assigning a dedicated customer success team to your business. Helpdesk aside, we also provide you with the IT thought-leadership to guide business-critical decisions.
Business-focused, strategic IT
We know that SMEs need to see a worthwhile return in any investment you make – IT related or not. Instead of simply prescribing and carrying out ad-hoc IT support services in Glasgow, we look for ways to optimize and create value for your business. This includes devising a long-term IT plan to ensure your success – as well as regular reviews on progress for added accountability.
Highly secure solutions
Effective Cybersecurity is not just about installing an antivirus solution and running malware scans. It is about putting the technology, procedures and training in place keep your business secure – and stay compliant with Cybersecurity and data protection legislation. As a Cyber Essentials-certified support provider, you can be sure we have the broad-based knowledge to secure your business on all fronts.
Extensive Cloud expertise
The Cloud is the key to the future of your small business. Thanks to its flexibility, scalability, and cost-effectiveness. Well-planned Cloud adoption can also bring out the best in your remote working capabilities and productivity. As a Microsoft Silver Partner, we have the proven ability to guide your Cloud strategy in a way that unlocks your full business potential.
Real peace of mind
Have a feeling that you could achieve more with your IT? Not sure where to start? Your business IT infrastructure should be making your life easier, not giving you sleepless nights. From assessment to implementation, we’ll support you across your entire IT journey. And provide the peace of mind that means you really can have a good nights’ sleep.
Our award-winning partners.
At Managed IT Experts we always have a focus on providing independent advice. As well as working with industry-leading partners.
Save money for your business from Day 1
We have a range of packages depending on your business IT needs
Ad-hoc IT support
Does your IT need not fit neatly in a box or a monthly package? Our expertly trained technicians, engineers, and support staff are on duty to help you address and problems as and when they arise.
Block of hours contract
Want the ultimate in stability and predictability when it comes to your managed IT support costs? With our fixed-rate block of hour packages, you can prepay for only the support hours you need – no minimums or hidden fees.
Fully Managed IT Support
Don’t get bogged down with managing multiple support contracts, support staff and providers. Our experienced team can take care of all your IT support needs, virtually or in person with fully managed IT support.
Our monthly packages are designed to fit your budget and requirements – and start from as little as £180 + VAT per month.
How our packages compare
Choose the package that most closely meets the specific needs of your business from ad-hoc to “all-in” support.
AD-HOC IT SUPPORT
Reactive support service
No guaranteed response times
Office hours support only
No dedicated resource
Project specific updates
Non discounted pricing
No project work discounts
BLOCK OF HOURS IT SUPPORT
Proactive support service
Guaranteed response times
24 x 7 support
Access to specific team members
Regular reporting
Discounted block of hours pricing
20% discount on IT project work
FULLY MANAGED IT SUPPORT
Proactive, “all-in” service
Guaranteed response times
24 x 7 support
Fully dedicated virtual IT department
Quarterly reviews & reporting
All-inclusive monthly fee
30% discount on IT project work
It always starts with an open and honest conversation
What our customers have to say about us
We’ve proudly served more than 50 local SMEs across Glasgow and Central Scotland to meet their unique IT needs. But don’t just take our word for it.
“Since we have started using Microsoft Dynamics 365 our business processes have become much simpler saving time and ultimately money.”
Ian Paltiel Director,
“Dynamics 365 is great and replaced our outdated contact database and marketing spreadsheets. Looking forward to further integration into our project management system.”
Alan Shaw, Director,
“We have engaged Managed IT Experts for support and further development with our CRM system (Microsoft Dynamics) and they have a very good knowledge of this product and its capabilities.”
Scott Sinclair, MD,
Just some of the businesses who trust us with their IT
Serving customers across the Glasgow area
Based out of our offices in the Wright Business Centre, Glasgow, we are a proud IT partner of SMEs throughout the region and across a range of sectors from Construction to Professional Services and the Charity sector.
Local businesses trust us on a daily basis to deliver managed IT services which are tailored to their unique business challenges and opportunities. In return, we help them plan for the future and maximize their investment with fixed and transparent monthly fees. Including support for a wide range of Microsoft products including access to our extensive expertise in a range of Microsoft products including Office 365, Dynamics 365, Business Central and Power BI.
Need effective IT support for your Glasgow based business?
Book a call with one of our consultants
Book a 30-minute no-obligation call with one of our team members
No pressure to sign up – just an honest discussion about your needs
Get an expert opinion on your IT challenges and needs
Richard
IT Expert
Some Commonly Asked Questions
What sort of IT support services do you provide to SMEs in Glasgow?
We help small and medium-sized businesses across the Glasgow area with a range of IT support solutions that includes:
- Adhoc IT services – a flexible, agreed ‘block of hours’ approach for Glasgow based SMEs
- Fully Managed IT Services – available for a single, pre-agreed monthly fee. Managed IT Experts take responsibility for managing your IT support needs
- Cyber Essentials Audit – we can protect and secure your business using the Government backed Cyber Essentials security audit
- IT security solutions – our comprehensive IT security solutions in Glasgow include Cyber Security Awareness training, Cyber Security Monitoring and Tools and Business Continuity and Disaster recovery planning
- IT systems and infrastructure audit – an expert and “all in” review of the health of your IT infrastructure with full recommendations for improvement
Are you able to scale your IT services to meet the needs of my business in Glasgow?
Scalability is at the heart of our approach. Managed IT Experts is a Microsoft Silver partner which means we have demonstrated high levels of expertise in the Cloud based portfolio of Microsoft products which includes Microsoft 365, Microsoft Teams, Microsoft Dynamics 365 and Microsoft Power platform. These products enable our Glasgow-based customers to get up and running quickly with new business applications and scale at their own pace. With the peace of mind that a single, all-inclusive monthly fee brings.
How long has Managed IT Experts been delivering IT support services in Glasgow?
Since 2008 we have been working to deliver highly effective IT support services to businesses in Central Scotland including those in the Glasgow area. Our approach combines all of the benefits of ‘behind the scenes’ remote monitoring to keep your networks up and running and secure with local on-site support in your business premises Glasgow when it is needed. And the feedback from our customers is consistently good.
Are there specific types of businesses that you offer your IT services to in Glasgow?
The simple answer to this question is “yes”.
Our approach to providing IT support in Glasgow is best suited to meeting the needs of small, and medium-sized, businesses.
However, within that business community we provide IT solutions to businesses in a range of industries including professional services, healthcare, pharmaceuticals, charities/ third sector, manufacturing, engineering and construction. Find out more on our testimonials page.
Are you able to deliver Cloud Services and Cyber Security solutions in Glasgow?
Yes, we provide both to clients in the area.
How we help with Cloud Services in Glasgow will depend on our specific requirements. Some clients need broad-based Digital Workplace solutions designed to improve the productivity and efficiency of their business. But we also provide support for specific applications in the Microsoft portfolio including Microsoft Dynamics 365, Microsoft Power Platform, Microsoft Power Platform, Microsoft Teams and Microsoft 365.
Effective Cyber Security is also increasingly important to our SME customers and we are able to deliver Cyber Security solutions that combine a comprehensive Cyber Security audit, awareness training and monitoring tools.
Need help with your IT? Talk to us now
Sector: Internet Agency
Featured Case Study
The main issue for Internet Creation was their old, on-premises, Microsoft Dynamics CRM system. Not only that it was no longer reliable enough but also it posed security risks to the business as well.
