Managed IT Support Services in Glasgow

We provide fully Managed IT Support for SMEs in Glasgow

Is managing your own IT draining crucial man-hours and decision-making power from your core business? Why not leverage our 15+ years of managed IT support experience to turbocharge your company productivity and effectiveness?

We believe passionately that your IT should be a key driver in enabling and empowering your business – not an obstacle to its growth. Whether you need ad-hoc IT support for IT project delivery or fully managed Managed IT services – we’re your full-service, locally based IT partner.

We are a highly reliable IT company in Glasgow who has helped over 50 local SMEs improve their IT effectiveness. As an accredited Microsoft Silver Partner, our credentials speak for themselves. We’ve learnt first-hand the importance of understanding your business inside and out. And ensuring we deliver the type of ‘best-fit IT services’ that keep your business moving forward.

How can we help your business? Here are just some of the ways

Hacker-proof Cybersecurity to protect your systems

The cyber threat landscape is more advanced and active than ever. And businesses are being targeted at an unprecedented scale in Glasgow – and beyond. Our team of IT experts has the necessary security expertise to help secure all of your devices, software and data. Together, we’ll also safeguard your business, employees and your customers.

Ensure business continuity and effective disaster recovery

Whether it’s cyberthreats, natural disasters, or service provider outages – a variety of incidents can very quickly bring your business to a standstill. We can help you build resilient IT systems and business processes, getting the wheels turning again ASAP should the worst happen. Our disaster recovery plan will have your team up and running within 24 hours. Not 24 days.

Helping you make the most out of remote & hybrid working

More than ever businesses have had to dive headfirst into the world of remote and hybrid working. And it can present real challenges – with as many as 32% of companies admitting they don’t know whether they have the correct IT setup in place. We are specialists in setting up remote working environments and we’ll help you take full advantage of an always-on, always-connected workforce.

Reducing your monthly IT costs and boosting ROI

Your technology should empower your business and not be a drain on your finite resources. Dealing with IT issues on an ad-hoc basis is inefficient and distracts your employees from value-driven tasks. We offer affordable and fixed-rate IT support in Glasgow that gives you 100% visibility on your costs – with a fixed monthly fee

Is managing your IT systems internally holding your business back?

Take control of your business. By outsourcing your IT management.

No matter what line of business you’re in, IT is imperative to help you stay competitive and enable your revenue-driving activities. However, as the scale and complexity of your IT systems grow, so does the need to maintain them. The time you spend plugging security holes, troubleshooting issues, or backing up your critical data is not spent on your core business functions.

Sound like a familiar problem? Then you might need an experienced and trustworthy managed IT partner based locally in Glasgow. At Managed IT Experts, our mission is to shoulder the burden of keeping your IT in tip-top shape – which frees you up to put your time and energy into developing your business.

And the good news is you don’t need to worry about ballooning costs either. With a low fixed monthly fee, you can fully pre-plan your IT support budget with a high degree of certainty. And leverage our expertise to tackle IT-related issues – at a fraction of the cost of an internal IT support solution.

  •  8 Security patches applied
  • 16 login attempts  blocked
  • Updated operating system

Why over 50 businesses in and around Glasgow trust Managed IT Experts

To keep their businesses safe and up and running 24/7.

30

Mins

Average response time to requests

4.7

/ 5

Based on independent Google reviews

15

Yrs

How long we have been keeping SMEs up and running

97

%

Average customer satisfaction scores

1

st

Port of call for our clients when their IT fails

How it works

From the moment you choose us as your Managed IT support partner we take the time to investigate and understand your unique business requirements.

Working together, we’ll help you assess your current IT systems and where they could be improved to better meet your business needs.

And then develop an IT support plan that is specifically designed to get you from A to B with transparent and measurable IT service metrics for success.

What is included?

Remote and onsite support

Being able to function remotely has become a priority for businesses all over the world during the recent upheaval – and Glasgow is no exception. While our virtual monitoring capabilities allow us to stay on top of your IT systems from a distance, we’re always on standby to deliver in-person, on-premises support should you need it too.

Dedicated account team

We believe in fostering long-term relationships with our customers. Every business is unique, and we aim to deliver tailored managed IT support in Glasgow by assigning a dedicated customer success team to your business. Helpdesk aside, we also provide you with the IT thought-leadership to guide business-critical decisions.

Business-focused, strategic IT

We know that SMEs need to see a worthwhile return in any investment you make – IT related or not. Instead of simply prescribing and carrying out ad-hoc IT support services in Glasgow, we look for ways to optimize and create value for your business. This includes devising a long-term IT plan to ensure your success – as well as regular reviews on progress for added accountability.

Highly secure solutions

Effective Cybersecurity is not just about installing an antivirus solution and running malware scans. It is about putting the technology, procedures and training in place keep your business secure – and stay compliant with Cybersecurity and data protection legislation. As a Cyber Essentials-certified support provider, you can be sure we have the broad-based knowledge to secure your business on all fronts.

Extensive Cloud expertise

The Cloud is the key to the future of your small business. Thanks to its flexibility, scalability, and cost-effectiveness. Well-planned Cloud adoption can also bring out the best in your remote working capabilities and productivity. As a Microsoft Silver Partner, we have the proven ability to guide your Cloud strategy in a way that unlocks your full business potential.

Real peace of mind

Have a feeling that you could achieve more with your IT? Not sure where to start? Your business IT infrastructure should be making your life easier, not giving you sleepless nights. From assessment to implementation, we’ll support you across your entire IT journey. And provide the peace of mind that means you really can have a good nights’ sleep.

Save money for your business from Day 1

We have a range of packages depending on your business IT needs

Ad-hoc IT support

Does your IT need not fit neatly in a box or a monthly package? Our expertly trained technicians, engineers, and support staff are on duty to help you address and problems as and when they arise.

Block of hours contract

Want the ultimate in stability and predictability when it comes to your managed IT support costs? With our fixed-rate packages, you can prepay for only the support hours you need – no minimums or hidden fees.

Fully Managed IT Support

Don’t get bogged down with managing multiple support contracts, support staff and providers. Our experienced team can take care of all your IT support needs, virtually or in person.

Our monthly packages are designed to fit your budget and requirements – and start from as little as £170 per month.

It always starts with an open and honest conversation

Every successful customer engagement or project starts with a very, open and honest discussion around your specific needs. So why not let us create a solution to help your business?

What our customers have to say about us

We’ve proudly served more than 50 local SMEs across Glasgow and Central Scotland to meet their unique IT needs. But don’t just take our word for it.

Just some of the businesses who trust us with their IT

Serving customers across the Glasgow area

Based in the Wright Business Centre, Glasgow, we are a proud IT partner of SMEs throughout the region and across a range of sectors from Construction to Professional Services and the Charity sector.

Local businesses trust us on a daily basis to deliver managed IT services which are tailored to their unique business challenges and opportunities. In return, we help them plan for the future and maximize their investment with fixed and transparent monthly fees.

Need effective IT support for your Glasgow based business?

Book an exploratory call with one of our consultants

– Book a 30-minute no-obligation call with one of our team members
– No pressure to sign up – just an honest discussion about your needs
– Get an expert opinion on your IT challenges and needs

Andrew

Consultant