Microsoft Dynamics 365 enables business to better manage customer relationships, improve operational processes, get better insights from their data and drive business growth and success.
It provides a modular approach to building out your business capability including:
- Customer Relationship Management (CRM): tools for managing customer relationships including sales automation, marketing automation, and customer service.
- Enterprise Resource Planning (ERP): that helps streamline activities across financial management, supply chain management, inventory control, and other operational processes.
- Unified Data and Insights: brings disparate data silos together from across your business to provide a central, real-time data view that enables better decision-making
- High degree of scalability: the Cloud based nature of Dynamics 365 means it can adapt to your changing business needs
- Microsoft Products integrations: Dynamics 365 also seamlessly integrates with other Microsoft tools like Office 365, Power BI and Power Apps
- Machine Learning and AI capability: in the shape of predictive analytics, personalized recommendations and automation of routine tasks
