What is fully Managed IT support?

Fully Managed IT support is where you outsource the monitoring and management of your IT networks and infrastructure to an expert IT Provider. In return for an agreed, predictable and low-cost monthly fee the IT services company with provide both proactive remote monitoring and onsite IT support to ensure that your business is kept up and running and your employees, customers and partner are kept safe. This type of support will typically include key elements of Managed IT support – for example IT strategy and planning, proactive monitoring of all devices including desktops, laptops and mobiles, advice on IT security and helpdesk services. A good IT Support provider will also be interested to learn more about your business so they can help align your IT strategy to help drive efficiency, uptime and productivity.