Block of Hours IT Support

Flexible IT support for your business.

‘Block of Hours IT support’ is a flexible and cost-efficient option if you do not require a fully comprehensive Managed IT Support service.

What are the benefits?

  • You can spread your IT Support costs with low monthly payments.
  • Guaranteed Response Times – with our Service Level Agreement.
  • No minimum billing – only actual time spent is logged to your account.
  • Full accountability – all IT requests are recorded and reported to you.
  • Quarterly reviews – help you to make the most of your business IT.

Examples of what is included

Your PC, laptop, and Apple Mac repairs – software and hardware.
Resolving email issues – Outlook, Office 365 and any other email platform.
Protecting your computers from viruses.
Cleaning viruses and other malware infections, including ransomware.
Troubleshooting your Server issues.
Troubleshooting your cable and wireless network problems.
Troubleshooting problems with printers.
Troubleshooting problems with the Internet connection.
Troubleshooting problems with local and cloud-based backups.
Restoring your files and folders from backups.
Setting up new computers, Servers, Networks.
Setting up remote working for your staff.
Dealing with any other IT issue and need that your business has.

Let us take care of all your IT needs.

How much will it cost you?

You receive a 20% discount on our standard hourly rate, and the monthly fee  starts from only £160+VAT 

Or, if you prefer your IT to be fully managed by us you can find out more about our Managed IT Support here.

Call us now on 01383 722225 to schedule a call or an on-site visit.


They are years ahead of our last IT providers. At least they actually take an interest and provide a quality service.

Dougie Shaw

Managing Director


I have had the pleasure of knowing David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high. I have no hesitation to recommending David if you need to get more from your IT Systems.

Mark Mitchell


Thomson Cooper

We have been using Managed IT Experts for almost 2 years now and find their service both professional and cost effective. Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.

Mark Jones

Director at KDM Shopfitting Limited in Dalgety Bay

KDM Shopfitting
All Testimonials

Just some of the businesses who trust us with their IT