‘Block of Hours IT support’ is a flexible and cost-efficient option if you do not require a fully comprehensive Managed IT Support service.
WHAT ARE THE BENEFITS?
- You can spread your IT Support costs with low monthly payments.
- Guaranteed Response Times – with our Service Level Agreement.
- No minimum billing – only actual time spent is logged to your account.
- Full accountability – all IT requests are recorded and reported to you.
- Quarterly reviews – help you to make the most of your business IT.
EXAMPLES OF WHAT IS INCLUDED
- Your PC, laptop, and Apple Mac repairs – software and hardware.
- Resolving email issues – Outlook, Office 365 and any other email platform.
- Protecting your computers from viruses.
- Cleaning viruses and other malware infections, including ransomware.
- Troubleshooting your Server issues.
- Troubleshooting your cable and wireless network problems.
- Troubleshooting problems with printers.
- Troubleshooting problems with the Internet connection.
- Troubleshooting problems with local and cloud-based backups.
- Restoring your files and folders from backups.
- Setting up new computers, Servers, Networks.
- Setting up remote working for your staff.
- Dealing with any other IT issue and need that your business has.
HOW MUCH WILL IT COST YOU?
You receive a 20% discount on our standard hourly rate, and the monthly fee starts from only £160+VAT
Or, if you prefer your IT to be fully managed by us you can find out more about our Managed IT Support here.
FREE NO-OBLIGATION IT CONSULTATION FOR YOUR BUSINESS. CALL NOW – 01383 722 225