KDM

Established in 1998 by Keith MacInnes and Iain Jones and based in Dalgety Bay, Fife, KDM Shopfitting has developed through the partner’s extensive trade experience and multi-sector knowledge.

KDM has developed successful longterm shopfitting and fit out contracts with many national constructions and blue-chip companies and clients throughout the retail, commercial, leisure and public sectors. Our ethos is the provision of an apex service and products to any client from an independent to the national organisation through proactive and professional delivery.

KDM Shopfitting

Business Requirements

KDM are reliant on email as their main communication tool between offices, staff, clients, and the sub-contractors. Over time their old, on-premises based, Exchange Email Server was causing more and more issues.

Also, KDM were concerned about the security of their email system and the old setup was no longer fit for the business needs.

Business Solution

After reviewing different solutions, KDM have decided to go with the Microsoft’s Office 365 proposition and start from adopting their Exchange Online email platform.

Minimising the downtime while transitioning to the “Cloud” was one of the main requirements. Thus, we spent a lot of time initially planning the whole migration project to make sure that there are no surprises during the implementation process. Also, we have put safeguards in place that not a single email got lost throughout the organisation during the switchover process.

Managed IT Experts team has completed the project successfully so that KDM can now reap the benefits of having their email system fully in the “Cloud”.

Business Benefits

One of the key benefits for KDM was the ability to synchronise their emails across multiple devices fully. It meant that their staff and sub-contractors could work from anywhere and any device – standard workstation, tablet, laptop, or their smartphone on the go.

Also, it was very appealing that they no longer have to make on-going investments into their local Server infrastructure and Microsoft’s Cloud will simply take of it. So, they will always have the latest version of the email system and MS Office suite applications like Outlook, Word, Excel, etc.

All that just for a small monthly fee sounded like money very well spent for KDM.

What they said

We have been using Managed IT Experts for almost 2 years now and find their service both professional and cost effective. Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.

Mark JonesDirector at KDM Shopfitting Limited, Dalgety Bay, Fife

What can we do for you?

At Managed IT Experts we believe in listening to our clients. So, the first thing we do is sit down with you and talk about your organisation.

After hearing your business needs, we can then do a full, impartial business IT assessment. Analysing where you stand – including any shortfalls in your IT systems. Your detailed report will also be accompanied by a quote for a fixed monthly fee for Managed IT Support service.

We also guarantee that there will not be annoying follow-up calls if you decide that Managed IT Support is not for you.

Call us now on 01383 722225 to schedule a call or an on-site visit.

Let us take care of all your IT needs.

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Extremely happy with the service. I emailed at 8.34, before you opened, and it was resolved at 9.05 🙂 Thank you!

Charlotte Gay

Ten 47 Limited
           

Super prompt and helpful service, sorted my problem. Many thanks!

Stewart Edmondson

UK Electronics Skills Foundation
           

Really happy! Thought I had lost my files for good and now I have them back and so fast too! Brilliant!

Craig Leitch

Greener Kirkcaldy
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Just some of the businesses who trust us with their IT