Flexible IT Support Case Study

Impact Funding Partners

Industry sector: Social, environmental and economic impact consultancy

Location: Fife Glasgow (Near Edinburgh)

IT Services Provided: IT Infrastructure Upgrade, Remote Working Solutions

Impact Funding Partners, facing the challenge of modernizing their IT infrastructure, sought our expertise. The goal was to replace outdated equipment and strategise for improved reliability and remote work capabilities.

Situation Overview

We found Impact Funding Partners struggling with obsolete PCs and a need for a flexible IT strategy that supported secure and efficient work from various locations, including home and remote client sites.

Objective

Our objective was to overhaul their IT setup, enhancing infrastructure reliability, and enabling seamless, secure remote working for staff across any device.

Strategy and Implementation

After thorough consultations, we upgraded their IT infrastructure, achieving initial capital savings up to 50% and reducing their IT energy bill by 90%. Our strategy included deploying remote working and hot-desking solutions across their Fife and Glasgow offices, supported by our adaptable Block of Hours IT support service.

Results

The new IT infrastructure has enabled Impact Funding Partners to embrace flexible working, significantly cut costs, and offer a quieter, streamlined work environment. Their offices now benefit from our round-the-clock IT support, ensuring reliability and efficiency.

Lessons Learned and Conclusion

This project highlighted the importance of an adaptive IT infrastructure that supports modern work practices. Through strategic planning and implementation, we provided a solution that not only meets today’s needs but is scalable for future demands.

Client Thoughts

“Impact Funding Partners has contracted Managed IT Experts as a provider of IT support for over five years. David has been instrumental in developing a positive professional relationship and has been influential in the development of our IT infrastructure.

He has also sponsored several Volunteering Awards on behalf of the organisation showing commitment to our values and mission.”

Keith Wimbles, Chief Executive

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