Microsoft Dynamics 365 does come with support options.
These range from basic level product support – access to online resources, community forums and self-help tools – to Premium level support which includes more personalized assistance that has priority response. The pricing plan you choose for Microsoft Dynamics 365 will dictate the level of support you receive.
However, at Managed IT Experts, we believe you get the best out of Microsoft Dynamics 365 by taking a planned approach to implementation and support. This is the type of support offered by our own Managed Dynamics 365 Support subscription package which means that we handle everything including:
• providing helpdesk support for users
• new feature implementation on an ongoing basis
• detailed technical consultancy when you need it
• development work on your instance of Dynamics 365
• user training that ensures your staff get the best out of the application
All for a single, all-inclusive monthly fee with no hidden surprises, no minimum billing (we only log time for work we do) and quarterly reviews with your named Technical Account Manager.
