Processplus Ltd. headquarted in Dunfermline, Fife, is multi-disciplined process instrumentation and engineering company, and they have over 28 years experience in the industry.
Processplus have amassed an enviable reputation providing specialist expertise to the highest standard within electrical, control and instrumentation engineering. Offering a complete one-stop single source solution from design and project management to automation and process control at Processplus they recognise that their clients are more dependent than ever on the partner companies they select.
Processplus were looking into the best ways to make their business more efficient and making the most of the latest technology was one of the ways to achieve that. Also, at the same time, they were looking at ways improve their Business Continuity and Disaster Recovery strategy.
Another main challenge was how to improve the company’s systems as they had numerous past attempts with different technology providers and it hasn’t met their expectations.
That’s when we started talking about Microsoft’s Cloud and their Office 365 platform geared toward small businesses.
As Processplus were keen to review and continue building on their Microsoft Dynamics CRM, it made sense to explore Office 365 as the best starting point for other business applications migration to the “Cloud”.
So, initially, we migrated their email system to Office 365 Exchange Online and this way took one of the critical functions off their local Server. It was a smooth transition without any major issues and the next stage that Processplus have started planning for is to move their File Server to SharePoint online.
Once that is completed, we will be helping them to “join” it all together where all their business applications will be “talking” to each other avoiding the usual issues that come with data silos. So, it was definitely the right move to go to the “Cloud”.
One of key benefits for Processplus was the ability to phase in small projects as part of the bigger and wider technology strategy. This way they avoided long lasting, costly, and potentially business disrupting IT projects.
Also, as many employees, as well as the management, work remotely a lot and sometimes outside normal working hours, it is great to have a peace of mind that your emails will always be available with a 99% availability guarantee from Microsoft.
Another major benefit is that Processplus are now in a much better place for their Business Continuity and Disaster Recovery.
What can we do for you?
At Managed IT Experts we believe in listening to our clients. So, the first thing we do is sit down with you and talk about your organisation.
After hearing your business needs, we can then do a full, impartial business IT assessment. Analysing where you stand – including any shortfalls in your IT systems. Your detailed report will also be accompanied by a quote for a fixed monthly fee for Managed IT Support service.
We also guarantee that there will not be annoying follow-up calls if you decide that Managed IT Support is not for you.
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