Why Choose Us?

NORMALLY IT’S ALL ABOUT YOU. BUT HERE’S A LITTLE ABOUT US.

  • We started offering IT solutions in Dunfermline in 2005. And we’re proud to be still serving most of those same clients plus many more across the whole of central belt now. What’s made us stand out is that rather than simply letting client’s IT break and then going in and fixing it; we work proactively.
  • We become our client’s IT partner – acting before things affect productivity and thinking about how IT could help them get where they wanted to go.
  • Our forward-facing attitude, innovative thinking and know-how mean we give businesses and charities what they want.

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Guaranteed response times – up to 15 minutes for all critical IT support requests and up to 60 minutes for less urgent requests.
If we fail to deliver it, you get your money back on the job.

90-day trial – if you would like to test drive our Managed IT Support service, you can do it risk-free.

If we do not deliver up to the agreed standard, you get your fees refunded, no questions asked!

Price guarantee – if you provide a quote for a similar service to ours, we will guarantee to beat it.

 

TEN REASONS WHY YOU SHOULD CHOOSE US FOR YOUR IT NEEDS.

  • 1st Class Service

 

Independently verified customer satisfaction score averaging 9.1 out of 10.

Click here to check it for yourself.

  • Proactive

 

It is not just a buzzword for us and we have put our money where our mouth is by investing in cutting edge Remote Monitoring tools guaranteeing the delivery of proactive, no hassle fully Managed IT Support for our clients.

  • Affordable

 

Cost effective and flexible IT Support options tailored to your organisation while keeping our pricing simple, transparent and fair.

Click here to check our fees.

  • Transparent

 

It is the backbone of everything we do. Our continuous investment in the best IT tools in the market guarantee the delivery of transparent workflow with automated daily, weekly and monthly reporting.

  • Reliable

 

10 years delivering proactive IT Support with strong SLAs taken care of by our qualified and experienced IT professionals.

  • Accountable

 

To make sure you get the best service every time we have special workflow management tools for full client reporting.

  • High-calibre engineers

 

Our staff are hand-picked not just for their technical expertise, but for their listening and people skills too.

Click here to check their profiles.

  • One stop shop

 

Being 10 years in business we have done it all – from fixing a laptop to planning, managing and implementing complex Server and Network projects.

  • Business aligned

 

We use Best IT Practices to benchmark the maturity of your business IT environment.So we can put plans in place how to make your business more competitive with the help of IT.

  • Practising what we preach

 

All the IT solutions that we offer to our clients are being used in our own office.

So the recommendations you get from us are based on first-hand technical and business experience rather than the quarterly sales targets.

FREE NO-OBLIGATION CONSULTATION FOR YOUR BUSINESS

CALL NOW FOR A FREE IT ASSESSMENT – 01383 722 225

Unit 7 Dunfermline Business Centre, Dunfermline KY11 3BZ

01383 722225