Established in 1998 by Keith MacInnes and Iain Jones and based in Dalgety Bay, Fife, KDM Shopfitting has developed through the partner’s extensive trade experience and multi-sector knowledge.

KDM has developed successful longterm shopfitting and fit out contracts with many national constructions and blue-chip companies and clients throughout the retail, commercial, leisure and public sectors. Our ethos is the provision of an apex service and products to any client from an independent to the national organisation through proactive and professional delivery.

Business Requirement

KDM are reliant on email as their main communication tool between offices, staff, clients, and the sub-contractors. Over time their old, on-premises based, Exchange Email Server was causing more and more issues.

Also, KDM were concerned about the security of their email system and the old setup was no longer fit for the business needs.


Business Solution

After reviewing different solutions, KDM have decided to go with the Microsoft’s Office 365 proposition and start from adopting their Exchange Online email platform.

Minimising the downtime while transitioning to the “Cloud” was one of the main requirements. Thus, we spent a lot of time initially planning the whole migration project to make sure that there are no surprises during the implementation process. Also, we have put safeguards in place that not a single email got lost throughout the organisation during the switchover process.

Managed IT Experts team has completed the project successfully so that KDM can now reap the benefits of having their email system fully in the “Cloud”.


Business Benefits

One of the key benefits for KDM was the ability to synchronise their emails across multiple devices fully. It meant that their staff and sub-contractors could work from anywhere and any device – standard workstation, tablet, laptop, or their smartphone on the go.

Also, it was very appealing that they no longer have to make on-going investments into their local Server infrastructure and Microsoft’s Cloud will simply take of it. So, they will always have the latest version of the email system and MS Office suite applications like Outlook, Word, Excel, etc.

All that just for a small monthly fee sounded like money very well spent for KDM.

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We have been using Managed IT Experts for a long time and find their service both professional and cost-effective. Managed IT Experts has managed to understand KDM’s IT needs and provide a service that could not imagine was possible. I would gladly recommend Managed IT Experts to any SME located in the East of Scotland.

Mark Jones – Director at KDM Shopfitting Limited in Dalgety Bay, Fife