Your dedicated IT team is here

Here is a quick introduction to the key members of our highly experienced team – who are focused on helping our customers get the most out of IT infrastructure. With Cloud-based workplace solutions and effective Managed IT support in Edinburgh, Fife and Central Scotland.

David

Managing Director

David is the founder and Managing Director of Managed IT Experts Ltd. More than 15 years ago, after completing his Master's degree in IT from Glasgow University, he spotted the gap in the market for friendly, personalised, and affordable IT services and solutions for businesses.

The company has successfully evolved into a focused team of IT professionals ready to go that extra mile to help clients make the most of IT for their business.

Sergio

Operations & Account Manager

Sergio taught Behavioural Psychology to University students and worked as a Clinical Psychologist for almost 10 years. He was also the Practice Manager and was heavily involved with IT, using early technologies to help boost his own business.

Having made the transition from fixing people to fixing IT issues, he is now focused on using his diverse experience to help clients make their IT tick. Sergio has been working for Managed IT Experts since 2008.

Richard

Senior Solution Architect - Dynamics 365 & Power BI

Richard is one of our most experienced and senior experts. Before joining the company he spent more than 15 years supporting clients in the corporate and public sectors.

Richard now focuses his talents and energy on SMEs. Sharing his experience with them, he says he enjoys the fact that he can directly see the fruits of his efforts. And that’s what it’s all about.

Marius

Senior ERP and Dynamics Business Central Specialist

Marius has been specialising in ERP systems and specifically in Dynamics 365 Business Central for the last 30 years.
Amongst many ERP areas, Marius specialises in Business Process, Requirements Analysis, Electronic Data Interchange (EDI), Warehouse Management, Barcode Automation, and System Validation in diverse range of industries - from Manufacturing to Pharmaceutical.

Mischa and Rocky

Well being officers

These two are David's constant companions in his home office throughout his working day.
And have a habit of appearing and disappearing while David is on Teams calls. Particularly Mischa who likes the camera!

Mark

Senior IT Infrastructure Expert

Mark is a Senior IT Infrastructure engineer with over 13 years hands-on experience working in the Information Technology and Services industry.
He is skilled in managing on-premises and Cloud environments, Servers, Databases and implementing Firewall and Information Security policies. And deeply passionate about helping clients with their digital transformation.

Robbie

2nd/3rd line IT Engineer

Robbie has been working with Managed IT Experts since August 2019 and joined whilst completing my HND in Computer Networking at Fife College. Which he followed up with a 2:1 bachelor’s degree via Abertay University – with the knowledge he gained ‘on the job’ proving invaluable.
He loves working in the close-knit support team, helping colleagues with tasks and ensuring the clients are receiving a top-notch support service.

Kanwal

Power Platform Solution Architect

Kanwal is a highly experienced Microsoft Power Platform Solutions Architect.

She is able to get the very best out of Microsoft solutions (Power Apps, Power Automate, and Power BI) for our customers and ensure they are able to drive their businesses more effectively.

Prima

Wellbeing Officer

Prima is Michelle's companion when she is working on projects for Managed IT Experts.
Michelle tell us she is also capable of being very good when she is looking for a nice treat!

Michelle

Office Administrator

Michelle joined Managed IT Experts in 2019 after completing her Bachelor’s degree in Economics.
She has been working in customer support/due diligence fields for the past 2 years and is currently carrying out our clerical duties such as responding to emails, preparing documents, performing our bookkeeping tasks such as invoicing and other relevant tasks.

Mo

Senior Dynamics 365 Technical Lead

Mo is an experienced Dynamics Microsoft Dynamics CRM/365 consultant.
With experience in implementation, customization, configuration, integration and migration.

Ruben

Senior Dynamics 365 Developer

Ruben is a certified Microsoft Dynamics 365 Developer with more than 8 years of experience.
His focus is on designing and architecting B2B systems that deliver maximum value for customers.

Bob

Business Analyst & Systems Architect

Bob is a B2B systems architect and business analyst with more than 12 years of experience in the IT industry.
He likes helping clients to digitize business and to participate in information gathering and corresponding development tasks defining processes.

Michael

HR

Michael has vast HR experience in Real Estate, Pharma and the Contact Center business.
His goal as HR Manager, is to use tech to help people find their passion - and leverage and integrate it seamlessly. So that people are more engaged, more enthusiastic about their output and added value.

Jan

Service Improvements Manager

Jan has been working in the IT field for nearly 15 years, initially as an engineer and later as a IT operations manager.
Currently Jan focuses primarily on service improvements. She is responsible for system, procedural or governance changes, which bring operational improvements for the benefit of our clients and our team.

Lovro

Power BI & Dynamics 365 Business Analyst

Lovro is a highly skilled Microsoft Dynamics Consultant, with a deep knowledge of the full Microsoft ecosystem of business applications.
He is particularly skilled in developing process flows, infrastrure documentation and Dynamics based systems.

Kim

Executive Assistant

Kim has been working in executive assistance and administration for over 15 years and she provides support to Managed IT Experts team wherever they may need it.

Andrew

Senior Microsoft Cloud Specialist

Andrew has been working in IT more than 15 years. His first steps in the IT field were related to Siemens equipment.
Now he specializes in Cloud solutions, project management and very interesting things like energy saving projects.

Roman

UI and UX Expert

Roman is an experienced UI and UX expert.
He is responsible for ensuring a good user experience on digital properties for both Managed IT Experts and our customers.

Andrew

IT Engineer

Andrew has been working in IT since the days when dial-up was the only way to connect to the Internet and you had to be a “computer scientist” to use email.

These days Andrew specialises in remote user helpdesk support and proactive maintenance. He is always eager not only to resolve issues but find long term solutions to prevent IT issues from happening again.

Ged

IT Support Engineer

Ged takes care of the 1st and 2nd line IT support for our clients. He is passionate about making sure our clients’ IT just works and is not a “roadblock” to performing their daily tasks.
After work, he has another passion – restoring classical cars, and making sure they stay on the road 😊

Ammar

Dynamics 365 Techno Functional Consultant

Ammar brings over 12 years of hands-on experience with Dynamics 365.
His expertise extends to designing and developing both out-of-the-box and custom Dynamics 365 CRM solutions, as well as web applications.
Ammar is passionate about leveraging technology to solve complex challenges and is committed to delivering innovative solutions that empower businesses.

Mohamad

Data & AI Expert

With over 15 years of international experience, Mohamad led successful projects in data warehousing and analytics, demonstrating a commitment to tailored high-quality solutions.
Proficient in Microsoft Fabric and Power BI, he is passionate about empowering organizations to make data-driven decisions.
As an AI expert in GPT and LLM, Mohamad guides our team in implementing cutting-edge solutions, aiming to revolutionize how businesses leverage data and AI.

Giorgi

Senior Dynamics 365 Business Analyst & Techno Functional Consultant

Giorgi is an experienced Business Analyst. He worked for more than 10 years in both the ERP and CRM worlds with a strong financial background.

Giorgi is adept at gathering business requirements, designing solutions, and managing projects.

Jaco

Dynamics Business Central Technical Lead

Jaco is a seasoned Dynamics Business Central Technical Lead with over 15 years of expertise in ERP systems and Dynamics NAV / Business Central. His specialities encompass Technical Solution Architecture, Performance Optimization, and System Integration, primarily focusing on Dynamics 365 Business Central. With a background in Manufacturing, Finance, and Service industries, Jaco excels in delivering tailored, robust solutions that drive efficiency and growth.

Snyman

Dynamics Business Central Developer

Snyman is a dynamic Dynamics Business Central Developer with over 10 years of experience in ERP system development. His expertise is crafting user-centric solutions, Data Management, and Custom Reporting within Dynamics 365 Business Central. Snyman's innovative approach and deep technical knowledge enable him to deliver solutions that enhance productivity and decision-making in sectors like Logistics, Distribution, and Manufacturing.

Zander

Dynamics Business Central Developer

Zander is a proficient Dynamics Business Central Developer with a strong background in developing scalable and efficient ERP solutions. With 12 years of experience, his areas of expertise include AL Programming, API Integration, and Performance Tuning in Dynamics 365 Business Central. Zander's commitment to quality and his skill in navigating complex technical environments make him a valuable asset in advancing operational excellence, particularly in the Construction and Manufacturing industries.

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Marco went above and beyond to make sure that we got the team back online and delivering services to young people. He was very professional and clearly very knowledgeable around the network problems we were experiencing. We appreciate the contribution from Marco and the other team members who helped. Thank you!

Michelle Sodo

Head of Business Support

LGBT Youth Scotland
           

They are years ahead of our last IT providers. At least they actually take an interest and provide a quality service.

Dougie Shaw

Managing Director

J-TEQ
           

I have known David and Managed IT Experts for a few years now and always found them to be the most reliable and client focused of IT services providers. His depth of knowledge is immense and his ambition equally as high.

Mark Mitchell

Partner

Thomson Cooper